Clinical Case Worker- Shelter

New ReachNew Haven, CT
Onsite

About The Position

New Reach is seeking a Clinical Case Worker to provide essential clinical assessment, case management services, and support to clients in shelters. The role involves developing person-centered housing goals, referring clients to mental health and addiction services, conducting assessments, and creating safety plans. This is an in-person position with a regular schedule of Monday through Friday, 9:00 am to 4:00 pm.

Requirements

  • Masters in Clinical Social Work or related field required.
  • Familiarity with the physiological, psychological, sociological effects of drug dependence and mental illness.
  • Familiarity and training in conducting bio-psychological assessments.
  • Excellent verbal skills with an ability to write clearly and concisely.
  • Ability to work well with a team.
  • Strong advocacy skills required.
  • Strong computer skills required for database and Microsoft programs.
  • Must be a mandated reporter for child abuse.
  • Must be able to participate in rotation of evening and weekend on-call responsibilities.

Nice To Haves

  • Two years previous experience working with homeless adults or adults living in poverty preferred.
  • Experience working with homeless, HIV/AIDS preferred.
  • Bi-lingual/Bi-cultural preferred.

Responsibilities

  • Develop treatment plans for all residents entering Martha's Place.
  • Make referrals to MH/SA treatment programs and coordinate care.
  • May develop and conduct new treatment modules (e.g., family therapy groups or parent trainings).
  • Offer direct crisis intervention and prevention to homeless women residents at New Reach shelters.
  • Conduct biopsychosocial assessments, including in-depth mental health and substance abuse assessments on all shelter residents.
  • Participate in the development of client housing plans/goal planning with shelter staff and residents.
  • Conduct educational training programs for staff regarding mental health and addiction issues.
  • Provide short-term individual counseling for clients in the shelter.
  • Assist residents in identifying specific goals, including searching for permanent housing, employment, childcare, or other service providers.
  • Perform ongoing client management, including housing plans, correspondence, and case notes.
  • Write progress notes and maintain accurate and current client records.
  • Conduct intake assessments as needed for any new resident.
  • Maintain open communication with the Case Management team, relaying all issues and pertinent information.
  • Lead psychoeducational groups twice weekly.
  • Coordinate the participation of guest speakers in groups (e.g., workshops by qualified clinicians, speakers from community agencies, nursing/medical staff).
  • Attend community education and advocacy meetings as needed.
  • Serve as a mandated reporter for child abuse.
  • Complete and maintain monthly DMHAS and internal reporting.
  • Supervise MSW intern, including weekly supervision and reviews of student action plans.
  • Serve as a trauma-informed committee member.
  • Participate in rotation of evening and weekend on-call responsibilities.
  • Assist with special projects and complete other duties as assigned by the Clinical Program Manager.

Benefits

  • Medical
  • Vision
  • Dental
  • 401(k) Retirement plan
  • Paid Time Off (PTO)
  • Paid Sick Time (12 days)
  • Paid Holidays (1 day)
  • Floating Holiday
  • Life Insurance
  • Long-Term Disability
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service