Shelter Worker
About The Position
Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community. Are you passionate about making a difference in people's lives and helping them turn a new page? Join us as a Shelter Worker, where you’ll be on the front lines of change, offering vital emergency care and empowering individuals to reclaim their independence. Here, you'll engage with residents with empathy and drive, collaborating to achieve meaningful goals and transforming lives.
Requirements
- Bachelor’s Degree in Psychology or a related field
- At least one year of recent, relevant experience within the last five years, including work in substance abuse and mental illness
- Training in crisis intervention, conflict resolution, and mediation skills
- Cultural sensitivity training
- Current Level I First Aid certificate
- Superior time management
- Proven crisis intervention, conflict resolution, and mediation skills
- Strong teamwork and communication abilities
- Proficiency in developing program materials
- Commitment to problem-solving
- Ability to work independently, prioritize tasks, and meet deadlines
- Ability to maintain confidentiality
- Union membership required
- Must undergo a Police Information Check (PIC)
- Must undergo a Vulnerable Sector Check by the Ministry of Justice
Nice To Haves
- Crisis line experience
- Class 5 Driver’s License
- Access to personal vehicle
Responsibilities
- Securing the premises
- Conducting minor repairs
- Responding to unsafe actions and conflicts among residents
- Handling 24-hour referrals
- Extending stays as needed
- Managing intake and orientation
- Overseeing the care and safety of both the residents and the shelter
- Setting clear boundaries
- Fostering a positive atmosphere
- Supervising basic life skills
- Assisting with hygiene
- Addressing resident barriers with collaborative plans
- Providing resources and support
- Modeling appropriate behavior
- Encouraging resident participation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
