Clinical Case Manager (Austin Community Court)

City of Austin•Austin, TX
•Onsite

About The Position

Under general supervision, the Clinical Case Manager provides assessment and case management to targeted clientele at Austin Community Court. The role conducts screening and assessment to determine diagnosis and treatment of mental, emotional, and behavioral disorders, conditions, and addictions; implements and reviews individual treatment plans based on best practice; assists clients in stabilizing bio-psychosocial functioning; provides individual therapy and case management; and maintains documentation and related records and reports. The position also refers citizens to appropriate agencies or programs, attends meetings and seminars, and maintains the safety and security of self, others, and the facility. Austin Community Court is a problem-solving court established in 1999. Its mission is to empower people to thrive by providing impartial justice and compassionate community-based services. This position has no supervisory or leadership responsibilities. It is designated as an essential employee role, so schedules may change during emergencies and the employee may be required to report to a designated City-owned or City-leased work site.

Requirements

  • Master’s degree from an accredited college or university, with major coursework in a field related to the job.
  • Valid driver license, or ability to acquire one by the hire date; external new hires must meet the City of Austin Driver Record Evaluation requirements.
  • Hold at least one of the following licenses: Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Professional Counselor-I (LPC-I), or Licensed Marriage and Family Therapist (LMFT).
  • Maintain licensure during employment.
  • An LMSW or LPC-I must submit a supervision plan to the respective state board within 90 days of employment while working toward LCSW or LPC licensure.
  • Knowledge of Austin resources for people with multiple concerns, including homelessness, substance abuse, and mental health.
  • Knowledge of DSM-5.
  • Skill in working with criminal offenders; assessment and diagnosis; establishing working relationships with City employees and the public; negotiating with social service programs; obtaining services for clients; applying casework principles; interviewing and counseling; prioritizing tasks; and operating a computer.
  • Ability to work with hard-to-reach populations; develop creative treatment options; assess mental health, substance abuse, and medical needs; engage clients and develop rapport; maintain strong boundaries with challenging clients; work under pressure with multiple tasks; and work as a team player.
  • Must pass a CJIS fingerprint-based background check and maintain CJIS eligibility.
  • To be considered for the driving position, applicants cannot have more than three moving violations or six Driver Record Evaluation points within 36 months.

Nice To Haves

  • Experience working with the adult homeless population.
  • Experience working with clients with significant mental health issues in a clinical setting.
  • Experience working with clients with substance abuse issues in a clinical setting.
  • Experience working in a criminal justice setting.

Responsibilities

  • Conduct screening and assessment to determine diagnosis and treatment of mental, emotional, and behavioral disorders, conditions, and addictions.
  • Implement and review individual treatment plans based on best practice.
  • Assist clients in stabilizing bio-psychosocial functioning.
  • Provide individual therapy.
  • Provide case management and maintain up-to-date documentation.
  • Compile data and informational reports and prepare cost estimates.
  • Refer citizens to appropriate agencies or programs.
  • Record data on appropriate forms or logs.
  • Attend meetings and seminars.
  • Maintain the safety and security of self, others, and the facility.

Benefits

  • Low-cost medical, dental, and vision benefits.
  • Paid leave time.
  • Competitive retirement plan.
  • Training opportunities.
  • Public Service Loan Forgiveness Program eligibility.
  • Generous leave and work-life balance programs.
  • Wellness programs, on-site fitness centers, and mental health support.
  • Professional development and leadership opportunities.
  • Access to public transit and bike-friendly infrastructure.
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