Clinical Case Manager

Easterseals Southern California•Lancaster, CA

About The Position

Under general direction, the Clinical Case Manager reviews the delivery of behavior programs to participants served by subcontracted vendors, using Applied Behavior Analysis (ABA) principles. The role ensures vendors provide adequate caregiver training and develop and deliver interventions in accordance with treatment plans. This is accomplished through vendor audits and monitoring the development of children diagnosed with Autism Spectrum Disorder (ASD). The position requires up to 50% local travel.

Requirements

  • Master’s degree from an accredited college or university with a concentration in early childhood education or development, early childhood special education, special education, psychology, or a related field.
  • Must be a Board-Certified Behavior Analyst (BCBA).
  • Current CPR certification card must be maintained.
  • Case management experience required.
  • Advanced knowledge of scientifically validated methodologies and approaches that benefit children with ASD, and familiarity with current related research findings.
  • Expertise in ABA-based intervention approaches.
  • Competence employing and directing behavior analytic methodologies, including Pivotal Response Training (PRT), Natural Environment Teaching (NET), Picture Exchange Communication System (PECS), Behavior Skills Training (BST), and Experimental Functional Analysis (EFA).
  • Expertise in empirically evaluated assessment and intervention strategies related to program and service delivery for individuals with ASD.
  • Strong clinical, administrative, and leadership skills.
  • Ability to interpret and implement policies, procedures, and regulations; demonstrate sound judgment and decision-making; maintain a customer-service orientation and professionalism; communicate effectively orally and in writing; and work cooperatively with varied individuals and groups.
  • Ability to relate well to children and their families and maintain a positive affect.
  • Ability to exercise discretion and maintain confidentiality when handling sensitive situations and documentation.
  • Very good working knowledge of Microsoft Office, including Outlook, Word, and Excel, and related computer software.
  • Ability to pass a post-offer physical examination and TB test.
  • Ability to provide proof of required vaccinations or a positive titer showing immunity; a signed declination may be acceptable for certain vaccinations.
  • Ability to obtain and maintain criminal record and fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, per company and/or program requirements.
  • Ability to travel locally, maintain a driving record compliant with Transportation Safety Standards, and maintain auto insurance and vehicle registration.
  • Ability to meet the physical requirements of the position, including occasional carrying/lifting, standing, and walking; frequent sitting and repetitive speaking and listening; and close visual attention for writing reports and computer work.

Nice To Haves

  • Three years of related professional experience working with children with ASD in a multidisciplinary team setting is preferred.
  • Marriage and Family Therapist (MFT) or licensed psychologist credential is preferred.

Responsibilities

  • Evaluate subcontracted vendor programs for quality assurance by observing procedures at locations throughout the organization’s territory.
  • Review and approve treatment plans and progress reports submitted by subcontracted vendors.
  • Ensure each participant receiving subcontracted therapy has active authorization and is progressing toward established goals.
  • Troubleshoot and resolve vendor and parent concerns, including expired authorizations, vendor productivity, and ensuring participants receive an appropriate level of care.
  • Evaluate the effectiveness of subcontracted vendor services by reviewing participant assignments and the adequacy of communication with relevant parties, such as families and administrative assistants.
  • Participate in all monthly meetings.
  • Conduct annual vendor audits and prepare corresponding written follow-up as assigned by the Director.
  • Prepare and report monthly caseload status, including participant progress and concerns and vendor concerns.
  • Perform other duties as assigned.
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