Clinical Case Manager Therapist for DMH Homeless Mental Health Services ASW AMFT APCC

Mental Health America of Los Angeles•Lancaster, CA

4d•$34 - $35•Hybrid

About The Position

Mental Health America of Los Angeles (MHALA) is a leading non-profit mental health agency dedicated to helping individuals with mental health needs achieve fulfilling lives. With a comprehensive approach, MHALA serves over 19,000 low-income individuals annually, offering integrated services in mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services. The agency also provides specialized programs for Veterans and transition-age youth, alongside training for the behavioral health workforce and the community. MHALA prioritizes employee well-being, fostering a culture of communication, collaboration, transparency, and work-life balance, including a 35-hour workweek. They offer a competitive salary, a full benefits package, an employee assistance program, and generous paid time off, promoting diversity and a team-oriented environment with growth opportunities. The Hope FSP program is designed to deliver mental health care through a mobile outreach and intensive case management team model, funded by the LA County Department of Mental Health. This program targets individuals experiencing homelessness with severe mental health and potential chronic physical health issues, utilizing evidence-based practices such as outreach, engagement, harm reduction, housing first, motivational interviewing, and supported employment/education. The program's aim is to help participants recover from their illnesses, secure permanent housing, and reintegrate into the community.

Requirements

Must be licensed, licensed-waivered (ASW/AMFT/APCC)
Must be able to demonstrate the ability to nurture and maintain good community relations on behalf of the organization.
Demonstrate knowledge of community resources.
Must function well in a team-oriented approach to member services.
Knowledgeable in technological and computer applications.
Must possess a high level of tolerance and understanding for individuals who present for services with urgent multiple needs, issues and problematic behavioral characteristics.
Knowledgeable of the characteristics of individuals who are substance abusing and/or dually diagnosed, and provide or coordinate appropriate level of treatment as needed.
This project requires the ability to be flexible and adapt to programmatic changes as they occur and the project evolves.
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment.
TB clearance and re-testing every year are conditions of continued employment.
Employment verification directly from three (3) past employees within the most recent 7-year period.

Nice To Haves

Valid CPR and basic first aid certificate preferred.

Responsibilities

Completing diagnostic assessments and providing crisis intervention, counseling/therapy, and other interventions to promote mental health wellness and recovery.
Conducting outreach and engagement efforts to inform homeless individuals about program services and build trusting relationships through a sustained process, including clear documentation for terminating outreach.
Collaborating within an integrated mobile team to provide street outreach, community-based case management, housing, mental health, and primary care services to homeless individuals.
Providing all services in the field (member’s home, or any other location where homeless individuals congregate) within the scope of license/clinical training.
Becoming LPS designated or qualified by LA County Department of Mental Health to write involuntary holds per section 5150 of the California Welfare and Institutions Code within 90 days of hire.
Providing crisis intervention, including assessment and initiating hospitalization.
Providing case management as defined by the Hope FSP contract and individual needs, including referrals and coordination with specialty care medical providers and primary health services.
Meeting required outcomes as identified in the DMH Specialized FSP Service Exhibit.
Making independent assessments to identify member needs and initiating communication and collaboration within the integrated team to provide necessary resources.
Developing recovery plans with each member that identify personal goals and needs.
Utilizing evidence-based practices in service delivery, such as motivational interviewing, harm reduction, supported employment and education, intensive case management, and housing first modalities.
Participating in trainings (DMH and other sources) to learn new interventions effective for this population.
Providing coaching, counseling, mentoring, instruction, training, feedback, and positive reinforcement for members in areas such as physical health care, money management, grooming and hygiene, meal preparation, public transportation, and other independent living skills.
Mediating and advocating on behalf of the member to help them obtain and maintain housing, health care benefits, and entitlements.
Maintaining all records and documentation using various technological resources for program compliance and accountability, adhering to MHALA standards and funding source requirements.
Meeting all documentation and billing requirements, including 24-hour note entry turnaround, 48-hour note correction turnaround time, and monthly requirements of 65 hours of billing.
Actively participating in regular team meetings with proactive communication regarding member concerns.
Ensuring all Hope FSP services are culturally and linguistically respectful and responsive to individual needs based on their cultural identity.
Providing collateral support by contacting family members and/or significant others with the individual’s authorization to discuss how they can assist with care/treatment goals.
Providing transportation, including transporting individuals to referred services and accompanying them on public transportation to ensure assistance in attaining services.
Providing life skills training using habilitation interventions to assist individuals in gaining, restoring, improving, or maintaining daily independent living skills such as money and household management, developing social/leisure activities, and maintaining overall health and wellness.