Clinical Case Manager BH Field

CVS Health•West Monroe, LA

2d•$54,095 - $116,760•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare. Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services. Instructs the application of available resources to produce optimal, cost-effective outcomes.

Requirements

Current/Active Clinical Licensure (LCSW, LPC, LMFT)
Case Management experience
Strong customer service orientation and problem solving
Excellent Communication/Telephonic skills
Excellent motivational interviewing skills/ability to built rapport and trust telephonically
Excellence in documentation
Highly organized, remain self-driven without direct supervision
Technology proficiency
Ability to travel within 125 miles round trip for 1 day in the field
Variable work scheduled with ability to work 2 days weekly until 9pm local time

Nice To Haves

Bachelors and/or Master's Degree
CCM Certification
Previous experience in Managed Care Organization

Responsibilities

Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare.
Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services.
Instructs the application of available resources to produce optimal, cost-effective outcomes.
Achieve performance metrics
Manage time effectively
Respecting compliance/regulatory standards