Clinical Case Management Supervisor (Behavioral Health)-Full Time Days

Mary Washington Healthcare•Fredericksburg, VA

6d•Onsite

About The Position

Under the direction of the Operations Manager, this role assumes leadership accountability and responsibility for shift operations, as well as supervision and support of those providing patient care. The position involves supervising the day-to-day operations of clinical case management and consultative services at Mary Washington Hospital and Stafford Hospital. It also includes developing, implementing, and monitoring compliance to ensure standards of practice for patient care, coordinating structured, strengths-based learning experiences as a field liaison for Master’s level students, and providing clinical supervision of Associates. The role utilizes the Performance Improvement process to identify opportunities in clinical practice, departmental operations, policy and procedures, and facilitates team collaboration with department leadership to develop and implement improvements. Additionally, it involves reviewing and supervising the disposition of patients, performing case management duties, acting as a resource to Associates, and being responsible for recruitment, selection, orientation, and retention of Associates, including providing coaching, mentoring, and counseling. The supervisor monitors the use of clinical resources and partners with leadership to implement care utilizing appropriate resource management.

Requirements

Master’s degree in a behavioral health discipline required.
Licensed as a LCSW, LPC as defined by the Virginia Department of Health required.
Knowledge of developmental issues impacting patients is required.
Demonstrated proficiency and experience in verbal and written communication required.
Experience with Microsoft Office programs required.
CPI certification required within 90 days of hire.
AHA BLS Provider CPR required at hire.
Constant (67-100% of workday) sitting and use of arms and hands.
Occasional (0-33% of workday) standing, walking, bending, squatting.
Ability to lift, push, and pull up to 10 lbs.
Auditory and visual skills.
Possesses critical thinking and analytical skills.
Ability to multi-task.
Ability to communicate effectively and collaborate with a multi-disciplinary team.

Nice To Haves

A minimum of two years in clinical management experience is preferred.
A minimum of six years in mental health experience is preferred.
Professional affiliation with an organization pertaining to clinical specialty preferred.
Working knowledge of reimbursement and managed health care systems preferred.

Responsibilities

Supervises the day-to-day operations of clinical case management and consultative services at Mary Washington Hospital and Stafford Hospital.
Develops, implements, and monitors compliance to ensure standards of practice for patient care.
Coordinates a structured, strengths-based learning experience as a field liaison for Master’s level students, providing clinical supervision and communication.
Provides clinical supervision of Associates.
Utilizes the Performance Improvement process to identify opportunities in clinical practice, departmental operations, policy and procedures.
Facilitates team collaboration with department leadership to develop and implement improvements.
Reviews and supervises the disposition of patients seen by case management staff.
Performs case management duties and acts a resource to Associates.
Responsible for recruitment, selection, orientation, and retention of Associates.
Provides coaching, mentoring and counseling as appropriate.
Monitors the use of clinical resources; works in partnership with the leadership to implement care utilizing appropriate resource management.
Performs other related duties as assigned.