Clinical Case Management Social Worker

International SOS•San Antonio, TX

23d•$70,000 - $80,000•Onsite

About The Position

At International SOS, we protect and save lives by delivering world-class health and security services to organizations and government clients around the globe. We are seeking an experienced Clinical Case Management Social Worker to join our U.S. Government Services team as an LCSW Case Manager supporting the TRICARE Overseas Program (TOP). Based in our San Antonio Regional Contact Centre, this role provides proactive case management, beneficiary advocacy, and care coordination for TRICARE members with complex or high-cost medical needs living overseas. This position is ideal for an LCSW who values meaningful beneficiary interaction, strong clinical judgment, and the opportunity to support patients navigating care across international healthcare systems.

Requirements

Licensed Clinical Social Worker (LCSW) with 3+ years of experience
Case Management certification by a recognized by the US
Strong communication, assessment, and beneficiary support skills
Working knowledge of Microsoft Office applications
Ability to work independently within a collaborative, fast paced environment

Nice To Haves

Managed care and/or TRICARE experience preferred
Spanish language skills desirable but not required

Responsibilities

Provide proactive case management and outreach to beneficiaries with complex or high cost medical conditions
Conduct assessments, develop care plans, and support beneficiaries in understanding treatment options
Coordinate care with healthcare providers, TRICARE partners, and internal teams
Review medical treatment plans for appropriateness and support evidence based decision making
Document case progress and contribute to quality reviews, audits, and program reporting
Participate in case discussions, training, and continuous improvement initiatives
Serve as a subject matter expert on TOP Case Management processes and standards