Clinical Care Support Specialist

Richmond Community Serv • Yonkers, NY

4d • $23 - $27 • Onsite

About The Position

Richmond Community Services is seeking a Clinical Care Support Specialist to support the medical and administrative needs of the people they serve at their 919 location. This role involves coordinating medical appointments and transportation, preparing records, tracking follow-up care, communicating with providers and families, and maintaining organized documentation. The ideal candidate is organized, resourceful, detail-oriented, and proactive in problem-solving.

Requirements

• High School Diploma required.
• 3+ years of secretarial/administrative experience.
• Strong Microsoft Office skills, including Word, Excel, and PowerPoint.
• Accurate typing speed of 50+ words per minute.
• Knowledge of advanced clerical practices and procedures.
• Ability to work occasional early mornings, late afternoons/evenings, and weekends.
• Valid NY, NJ, or CT driver's license and access to reliable transportation to travel between agency locations.

Nice To Haves

• College graduate preferred.
• Experience supporting multiple staff members and/or management-level staff preferred.
• Minute-taking experience is a major plus!

Responsibilities

• Coordinate and track medical and specialty appointments.
• Communicate with healthcare providers, nursing, leadership, families, and guardians.
• Prepare appointment packets and ensure clinical information is ready.
• Track physician recommendations, test results, and follow-up needs.
• Maintain accurate records and information in Therap, QuickMAR, and other agency systems.
• Support audits, regulatory surveys, meetings, projects, and quality initiatives.
• Ensure details are managed and nothing falls through the cracks.

Benefits

• Competitive pay
• Great benefits
• Meaningful work
• A mission you can believe in

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED