Clinical Care Coordinator

Alabama Regional Medical Services•Birmingham, AL

19h

About The Position

A vital member of the Integrated Care Team, the Care Coordinator (CC) joins forces with all team members to facilitate the coordination of care, ensuring optimal healthcare to all ARMS patients. The CC maintains open, excellent communication with Care Managers and providers to safeguard quality care. The CC reports to the Clinical Manager.

Requirements

Must be a Certified Medical Assistant.
Must have 5-8 years of clinical experience
Must be willing to travel as needed.

Nice To Haves

Supervisory experience is preferred
Experience with patient referrals and tracking

Responsibilities

Serves as primary support staff to assigned Physician, Nurse Practitioner or Physician Assistant.
Responsible for the Health System Navigation of HIV/PrEp patients desiring treatment.
Coordinate the identification of patients who were screened for HCV; Collection of demographic and clinical information, data regarding HCV treatment outcomes as well as Patient Reported Outcomes for diagnosed patients.
Assist with education training efforts, facilitate collection of data, enter patient data in the secured reporting electronic database, and ensure data quality at the different sites.
Assist ARMS providers, local health officials, and emergency department staff by supporting linkage, retention, and treatment services to newly diagnosed persons.
Provides day-to-day support and clinical guidance to medical assistant staff in order to maintain an even flow of patients in the clinical area.
Assists Physicians, Nurse Practitioners, and Physician Assistant in the delivery of quality health care to patients.
Assists in the VFC orientation of new employees and student experiences as well as yearly training of all medical staff.
Supports policies, procedures, and supervisory decisions within the Health Center.
Participates in continuing education programs as requested.
Uses established channels of communication and proper lines of authority for problem solving and communication.
Assists in documentation of incidents and untoward events and participates in safety programs and disaster/fire drills.
Maintains an acceptable attendance record; provides proper notification for absences or tardiness; documents overtime including justification.
Is knowledgeable of patient rights and responsibilities and accepts responsibility for the assurance of the same.
Maintain and assures confidentiality in accordance with HIPAA Guidelines.
Assist with Optometry Clinic with providing quality service to patients.
Oversee and administer the sterilization process for various clinics.
Assist with patient Triage.
Assist with Medical Chart audits.
Assist in the care coordination of the Colon, Hep C, and HIV Screening.
Performs other duties as assigned.