Clinical Care Coordinator

Hillcrest Health • Lincoln, NE

1d • Onsite

About The Position

Hillcrest Health & Living is looking for an experienced, organized, and clinically strong Clinical Care Coordinator to join our team at Hillcrest Firethorn in Lincoln, NE. Hillcrest Firethorn is a modern post-acute rehabilitation and long-term care community designed to provide personalized care in a warm, hospitality-focused setting. Our team works together to create an environment where patients, residents, families, and visitors feel known, supported, and confident in the care being provided. At Hillcrest, our mission is simple: Inspiring people to live their best lives. As the Clinical Care Coordinator, you will play an important leadership role in supporting clinical operations, guiding team members, coordinating care, and helping ensure strong outcomes from admission through discharge.

Requirements

• Active LPN license in Nebraska or a compact state required.
• Long-term care or skilled nursing facility experience required.
• Strong understanding of post-acute care, long-term care, Medicare documentation, clinical compliance, and resident/patient care coordination.
• Ability to support admissions, care transitions, and discharge planning with strong organization and communication.
• Strong accountability and follow-through with clinical oversight, documentation, communication, and team support.
• A self-directed work style with the ability to see what needs to be done and take appropriate action.
• Confidence coaching team members, addressing concerns, and supporting performance expectations professionally.
• Strong attention to detail with care plans, EMAR review, documentation, wounds, weights, fall prevention, and regulatory expectations.
• Ability to stay calm, flexible, and professional in a fast-paced care environment.
• A team-first approach with the professionalism to communicate directly, respectfully, and solution-focused.
• Willingness to work a schedule that includes one weekend day and rotating on-call every fourth weekend.
• Must be able to speak, read, and write English.
• Must be able to independently lift up to 35 pounds.
• Must be able to perform repetitive sitting, bending, standing, walking, and movement as needed.
• Must be flexible, calm, and professional in stressful or changing situations.
• Must be able to work in a fast-paced environment with strong attention to detail.
• Must be able to utilize technology, EMAR, clinical systems, and care resources efficiently and effectively.
• Must be willing to work a schedule that includes one weekend day.
• Must participate in rotating on-call responsibilities every fourth weekend.
• Must be willing to flex hours or shifts occasionally to support team member coaching, evaluations, observations, admissions coverage, and patient care needs.
• Possible exposure to communicable diseases and bodily fluids.
• Other duties as assigned.

Nice To Haves

• Previous charge nurse, unit manager, clinical coordinator, or similar leadership experience strongly preferred.
• Previous charge nurse, unit manager, clinical care coordination, or nurse leadership experience strongly preferred.

Responsibilities

• Provide clinical oversight and support for assigned neighborhoods, residents, patients, and team members.
• Participate in the oversight of daily and ongoing staffing needs.
• Complete daily rounds to ensure patient, resident, and team member needs are being met.
• Monitor care delivery, call light response, infection-control practices, fall prevention, care plan updates, wound rounds, weights, documentation, and dining room supervision.
• Attend daily multidisciplinary stand-up meetings and bring forward items needing follow-up.
• Ensure INTERACT tools, care paths, and other clinical resources are implemented, reviewed, and updated as needed.
• Support team member education related to Medicare documentation, ADL documentation, coverage guidelines, and required documentation for Medicare stays.
• Help prepare for new admissions by ensuring rooms are ready, equipment is available, nurse-to-nurse report has been received, and team members are prepared to welcome the patient.
• Serve as backup support for the Admissions Coordinator during vacations, absences, or times out of the office.
• Support patient-centered transitions from admission through discharge.
• Partner with nurse managers to complete Nurse Tech performance reviews, coaching, and counseling.
• Review electronic medication administration records for missed medications, unresolved flags, timeliness of med pass, and correct med pass procedures.
• Participate in QAPI meetings and assist with dashboards, performance improvement plans, and follow-up actions.
• Fill in on the floor as a nurse when needed to support adequate staffing and patient care.
• Work occasional varied shifts or hours as needed to observe care, complete evaluations, support coaching, and meet operational needs.
• Participate in rotating on-call responsibilities every fourth weekend.
• Communicate clearly and professionally with patients, residents, families, providers, nurses, Nurse Techs, therapy, admissions, and leadership.

Benefits

• Competitive compensation.
• Multiple health insurance plan options.
• Vision, dental, and life insurance.
• Professional development support, including tuition reimbursement, certifications, and career-growth programs.
• Dayforce Wallet, allowing you to choose when you get paid.
• Gym membership reimbursement and partner discounts.
• Opportunities to grow within a mission-driven senior care organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree