Clinical Care Coordinator

ONE Health Ohio•Youngstown, OH

1d•Onsite

About The Position

As a Care Coordinator, you’ll play a crucial role in supporting our medical care delivery. You will serve as the communication hub for patients, nurses, doctors and family members.

Requirements

High school diploma or equivalent
Medical Assisting certification preferred
previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred.
Uphold One Health Ohio’s core values and policies.
Communicate openly with supervisors and colleagues.
Maintain a positive and respectful attitude in all interactions.
Exhibit flexibility and readiness to adapt to changing tasks.

Nice To Haves

Medical Assisting certification
previous experience in a healthcare environment
basic knowledge of medical terminology
release of information
medical record maintenance activities
billing activities

Responsibilities

Provide exceptional customer service to patients and staff.
Handle all calls in a timely professional manner.
Relay phone messages to the appropriate care provider in a timely manner.
Manage faxes and distribute paperwork to the appropriate staff.
Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts.
Prescription audit reports and storing
Update shot records
Responsible for scanning all Labs into the Provider PAQ.
Assist referral clerks with referrals and PAP tracking.
Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record
Assist other departments as needed.
Other duties as assigned