Clinical Care Coordinator (Medical Treatment Coordinator)

The Wilhite Law Firm•Denver, CO

2h•$80,000 - $110,000•Hybrid

About The Position

Build your career with this newly developed role!! At Wilhite, you'll find meaningful work that makes a difference in clients' lives, experienced mentors committed to employee satisfaction, a collaborative team environment where everyone contributes to winning outcomes, high-quality cases with real responsibility and client interaction, and a culture that values innovation, continuous improvement, and teamwork. This is an opportunity to expand your experience and accelerate your career with a firm that is growing and investing in its future.

Requirements

Strong clinical knowledge – RN, LPN, NP, PA preferred
Minimum of 2 years of clinical healthcare, care coordination, patient advocacy, or treatment coordination
Experience in personal injury, healthcare, insurance, case management, workers' compensation, or medical care coordination strongly preferred.
Demonstrated ability to help patients navigate healthcare systems, coordinate care, and remove barriers that impact treatment continuity and patient outcomes.
Strong understanding of medical terminology, treatment progression, diagnostic procedures, healthcare delivery systems, and continuity of care.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Proficiency with Microsoft Office Suite, provider portals, electronic medical records, and referral platforms.
Filevine and Case Status software experience preferred.
Bilingual English/Spanish strongly preferred.

Nice To Haves

RN, LPN, NP, PA preferred
Experience in personal injury, healthcare, insurance, case management, workers' compensation, or medical care coordination strongly preferred.
Filevine and Case Status software experience preferred.
Bilingual English/Spanish strongly preferred.

Responsibilities

Serve as the primary clinical liaison between clients, medical providers, and the legal team regarding treatment coordination and ongoing medical care.
Assist clients with identifying appropriate healthcare providers and coordinating medical appointments, specialist referrals, diagnostic testing, and follow-up treatment based on provider recommendations.
Help clients navigate the healthcare system by identifying and addressing obstacles affecting continuity of care.
Monitor treatment plans, appointment attendance, treatment progression, physician recommendations, discharge status, and gaps in care.
Identify situations where treatment appears to have stalled, physician recommendations have not been followed, or additional medically appropriate evaluation may be warranted, and promptly escalate concerns to the assigned Case Manager and attorney for review.
Build and maintain strong professional relationships with healthcare providers, medical offices, imaging facilities, therapy providers, and referral partners.
Accurately document treatment activity, provider communications, client updates, and significant medical milestones within Filevine, Case Status, and other firm systems.