Clinical Care Coordinator

Berks Counseling Center•Reading, PA

7d•Onsite

About The Position

Berks Counseling Center is excited to be a team-based organization where every client has an entire team of care. If you enjoy being a team player in a helping profession, we invite you to explore our job opportunities. Berks Counseling Center is a recovery-oriented behavioral health, physical health, and supportive services organization providing a holistic approach to a culturally and economically diverse population for the purpose of achieving a healthy and productive lifestyle. Summary of job: As a Clinical Care coordinator, you will facilitate clinical care coordination services for clients in need of enhanced care coordination. Ensure that clients receive timely and efficient support services through a multi-disciplinary care plan including referrals to both internal and external resources. Activities include data collection and reporting, surveying, overseeing the coordination of care across programs, CQI activities, participating in huddles, and scheduling and assuring patient access to care. The coordinator will work closely with his/her direct supervisor and collaboratively with other department supervisors within the agency. You will… Provides outreach and a high level of customer service to referrals sources and collaborative partners. Provides direct administrative assistance to departments noted above. Participates in overall compliance with all CCBCH, insurance, licensing and other standards and relevant laws/regulations that govern clinical care. Supports internal operations within and across programs. Assists with the accuracy, timeliness, and compliance of information contained in the electronic health record (EHR).

Requirements

Associate’s degree plus at least one (1) year of experience working in a health or behavioral healthcare setting or in a similar capacity.
Ability to work 40 hours per week within agency hours of operation, which are 8am-8pm Mon-Thurs, 8am-4pm Friday with Saturday hours, when applicable.
Must be able to see well enough to read reports and use computer.
Must be able to communicate with patients, vendors, and coworkers.
Must have mobility to move about the agency.
Must be able to lift up to 5 pounds.
Must be able to write, type, and use office technology proficiently.
Receipt of results of a satisfactory drug and alcohol screening test.
Receipt of the originals of the following background checks: PA State Police Criminal History, PA State Child Abuse, and DPW FBI Criminal History. These clearances must be valid within the 60 months prior to employment.
Receipt of original documentation and verification of relevant degrees, diplomas, certificates, or licensure.
Confirmation that you are not on the OIG Federal Healthcare Program Exclusion from Participation list.

Nice To Haves

Be Bilingual: English/Spanish preferred.

Responsibilities

Facilitate clinical care coordination services for clients in need of enhanced care coordination.
Ensure that clients receive timely and efficient support services through a multi-disciplinary care plan including referrals to both internal and external resources.
Data collection and reporting.
Surveying.
Overseeing the coordination of care across programs.
CQI activities.
Participating in huddles.
Scheduling and assuring patient access to care.
Work closely with his/her direct supervisor and collaboratively with other department supervisors within the agency.
Provides outreach and a high level of customer service to referrals sources and collaborative partners.
Provides direct administrative assistance to departments noted above.
Participates in overall compliance with all CCBCH, insurance, licensing and other standards and relevant laws/regulations that govern clinical care.
Supports internal operations within and across programs.
Assists with the accuracy, timeliness, and compliance of information contained in the electronic health record (EHR).

Benefits

Comprehensive medical, dental, and vision benefits
Free Virtual Urgent Care (Telemedicine) and Virtual Mental Health Services for you and your family
Additional voluntary insurance options
403(b) with agency match after 12 months of service
15 days of Paid time off
2 floating holidays per calendar year
2 wellness days per calendar year
10 full paid holidays per calendar year
Free parking
Tuition Reimbursement or Student Loan Assistance
Paid Licenses and Certifications, if they are relevant to BCC and the work you do
Free supervision for licensure and certifications