Clinical Care Coordinator

Medicalincs, LLC•Silver Spring, MD

2d•Remote

About The Position

The Clinical Care Coordinator is a licensed healthcare professional and a vital member of a multidisciplinary team, providing comprehensive, client- and family-centered care management services. This role supports individuals with disabilities and complex healthcare needs through individualized plans of care that promote care coordination, continuity, quality outcomes, and community inclusion. Guided by Medicalincs’ mission and core values, the Clinical Care Coordinator manages an assigned caseload in accordance with the Case Management Society of America (CMSA) definition of case management and ethical standards. The position might include monthly in-person visits across Maryland in client homes, nursing facilities, schools, and other residential or care settings, as well as regular collaboration with interdisciplinary team members.

Requirements

Bachelor of Science in Nursing (BSN) with active Registered Nurse (RN) license or Master's degree in social work (MSW) with active LMSW or LCSW-C license
Degree must be from an accredited college or university or equivalent education and experience
Minimum three (3) years of professional experience in one or more of the following: Pediatric intensive care nursing, Ambulatory health care, Rehabilitation nursing, Clinical social work in a community-based setting with individuals with complex healthcare needs
Demonstrated clinical competence and ability to work independently with minimal supervision
Active state licensure and current malpractice insurance (maintained at all times)
Maintenance of applicable professional certifications (e.g., CCM, RN, LCSW-C)
Valid driver's license, reliable transportation, and proof of automobile insurance
Ability to travel throughout Maryland
Designated home office meeting all HIPAA requirements
Ability to telework from a home-based office
High-speed internet access
Proficiency with Microsoft Office Suite (Word, Excel, Access, Outlook), databases, and remote communication/documentation tools
Excellent organizational, prioritization, and interpersonal skills

Nice To Haves

CCM (Certified Case Manager) certification preferred; required within two years of hire

Responsibilities

Facilitate admission to a discharge from care management services
Apply the case management process to guide service delivery
Develop and maintain individualized plans of care, including desired outcomes
Coordinate services and supports to ensure plan implementation and compliance with contractual and regulatory requirements
Monitor ongoing services, utilization, and cost-effectiveness; recommend plan modifications as needed
Evaluate desired versus actual outcomes and document progress
Identify and recommend cost-effective alternatives to care
Serve as a clinical resource to community service providers
Maintain ongoing communication with clients, families, and healthcare team members
Convene, attend, and actively participate in multidisciplinary team meetings
Deliver services through a combination of on-site visits and virtual/remote engagements
Maintain accurate, timely, and complete care management records
Document client interactions in the client database within 48 hours of contact
Ensure compliance with HIPAA and all applicable professional standards