Clinical Business Systems Support

Sarasota Memorial Health Care System • Sarasota, FL

4d

About The Position

This position is primarily responsible for clinical and business systems (CBS) end user support by means of application issue analysis, data security support of the Clinical Informatics/CBS at point of care, for one or more clinical/business systems throughout the organization. Other responsibilities include SCM and other clinical/business application account management and functioning in a collaborative manner with all departments impacted by the CBS, as well as medical staff, in meeting end user needs. In addition, serving as the liaison between hospital departments regarding CBS issues and with vendors in the area of system support concerns.

Requirements

• Two (2) years of applicable clinical/business experience in a hospital setting, preferably in a multi-entity health care system, large hospital, physician office, or managed care organization.
• Experience in working various scheduled shifts.

Nice To Haves

• Knowledge of the patient care setting and clinical practice, either by profession or experience.
• Demonstrated ability to provide excellent customer-focused service to resolve end user production issues.
• Ability to troubleshoot and document multi-system issues.
• Demonstrated ability to exercise considerable initiative and independent analytical and evaluative judgment.
• Familiarity with Microsoft Office and software packages.

Responsibilities

• Provide end user support for clinical and business systems (CBS) through application issue analysis.
• Provide data security support of the Clinical Informatics/CBS at point of care for clinical/business systems.
• Manage SCM and other clinical/business application accounts.
• Collaborate with all departments impacted by CBS and medical staff to meet end user needs.
• Serve as a liaison between hospital departments regarding CBS issues.
• Liaise with vendors regarding system support concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED