Clinical Business Analyst II or Sr. DOE

Cambia Health Solutions • Boise, ID

23h • Hybrid

About The Position

This is a hybrid role (3 days/week in office) at our Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, Fargo offices. Candidates must reside within commutable distance of that location or be willing to relocate. Cambia's dedicated team of Clinical Business Analysts are living our mission to make health care easier and lives better. As a member of the Health Services Business Optimization team, our Clinical Business Analyst applies analytical skills, project management, and subject matter expertise to identify opportunities for improvement, design solutions, and manage improvement efforts. This role leads business process analysis and solution design activities by working effectively across the organization with business, clinical, technical subject matter experts. The Clinical Business Analyst brings a business-oriented, cross-functional perspective to leaders and project teams to solve problems and create system solutions – all in service of creating a person-focused health care experience.

Requirements

• Bachelor's degree in business management, computer science, healthcare administration or related field.
• Minimum 5+ years' experience in defining and analyzing business requirements, process modeling, functional systems design or configuration and/or acceptance testing or equivalent combination of education and experience.
• Perform analysis of medium-to-large scale business processes including current state discovery, future state design, gap analysis, and creation of strategic recommendations.
• Utilize formal performance improvement techniques (process mapping, business cases, problem solving).
• Create comprehensive documentation through formal analysis techniques and develop strong testing documentation including test cases and test plans.
• Demonstrate strong proficiency with business analysis tools and Microsoft Office Suite (Excel, Visio, PowerPoint).
• Skilled in using data to present information to inform strategy and decisions for senior leaders.
• Lead analysis activities and document work through creation of project management artifacts (stakeholder diagrams, business cases, requirements management plans, project plans).
• Facilitate data and requirements gathering activities with groups of various sizes; translate and communicate technical and complex concepts to diverse audiences across organizational lines.
• Ability to lead small teams (3-5) for complex work efforts and able to lead cross functional groups.
• Leads large, complex meetings including multiple levels of management and with ability to navigate complex political situations.
• Ability to coach and train peers and leaders with constructive feedback.

Nice To Haves

• Knowledge of formal methods such as Lean, Six Sigma, change management (ADKAR), and Agile software development or project management approaches.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.

Responsibilities

• Identify process and business improvement opportunities.
• Analyze and create requirements for improving or replacing systems to meet user needs and achieve improved performance.
• Collaborate with leaders to evaluate and prioritize improvement opportunities, define business requirements, and create business cases.
• Consistently apply business analysis and process improvement methods, templates, and tools to produce high-quality deliverables on-time.
• Participate in projects as a team member and make significant contributions to team effectiveness by improving methods, tools, and internal processes.
• Apply analytical and quantitative approaches to problem solving by obtaining and using data including using statistics, financial analysis (ROI, NPV), and quantifying current state and future state busies performance.
• Drive process development and improvement efforts with a continuous improvement focus.
• Document internal processes to ensure understanding by others with consideration of cross-functional change impacts.
• Develop and present status reports to leaders, project teams, and client/customer groups.
• Work both independently and in teams.
• May include mentoring and coaching colleagues with less experience.
• Provide valuable insights, coaching, and instruction to team members for performance methods, tools, creating deliverables content including documents and plans.

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.
• Competitive base pay.
• Market-leading 401(k) with a significant company match.
• Bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level