Full-Time Clinical Back Office - EMT, MA, LPN

QuickVisit Urgent Care•Osceola, IA

About The Position

QuickVisit Urgent Care in Osceola, Iowa, is seeking clinical back-office staff to provide basic clinical care appropriate to their medical education. The role includes initial patient evaluations and urgent care procedures, preparing patients for evaluation by advanced registered nurse practitioners, taking brief histories and vital signs, and documenting care. Staff may also assist with registration, callbacks, lab testing, and other clinic duties. The posting identifies EMT, Paramedic, Medical Assistant (MA), and Licensed Practical Nurse (LPN) backgrounds and notes a need for weekend availability.

Requirements

  • High school diploma or equivalent and graduation from an accredited program.
  • BLS certification is required.
  • Adult and Child Mandatory Reporter Training is required.
  • Ability to accurately read and write medical terminology.
  • Ability to work day, evening, and weekend shifts as needed.
  • Basic computer skills, including familiarity with electronic medical records.
  • Detail-oriented, with strong interpersonal communication skills and the ability to communicate effectively with patients and medical staff.
  • Ability to escort or transport patients by wheelchair or stretcher when appropriate.

Nice To Haves

  • EMT or Paramedic certificate preferred.
  • MA certificate preferred.
  • One year of experience preferred.

Responsibilities

  • Greet patients promptly, politely, and helpfully.
  • Triage patients by recording vital signs and medical history accurately in the electronic medical record.
  • Prepare new and existing patient charts, ensure forms are dated and initialed, obtain required signatures, and maintain medical records.
  • Collect, verify, and copy patient insurance information; copy and transfer records when indicated.
  • Prepare exam rooms and maintain a clean, orderly office and waiting area.
  • Order office supplies within budgetary guidelines.
  • Follow applicable protocols when providing care.
  • Perform physical exams and patient assessments for urgent, emergent, and non-urgent presentations.
  • Select, order, and perform tests and procedures to support physical findings.
  • Document differential diagnoses and write orders for tests, procedures, and therapies in accordance with medical nursing protocols.
  • Perform diagnostic and therapeutic procedures as appropriate to the plan of care in collaboration with supervising physicians.
  • Interpret diagnostic data and results, including blood gases, radiology, and EKGs, in collaboration with supervising physicians.
  • Document findings, treatment courses, and follow-up notes in patient charts.
  • Complete lab tests ordered by the provider on staff.
  • Assist with patient registration, clinic callbacks, and other duties as needed.
  • Maintain regular and sustained attendance.
  • Perform duties such as taking vital signs, administering injections, drawing blood, running labs, and performing EKGs.

Benefits

  • Employee discount program: free visits for employees and discounted care for family members.
  • Quarterly bonus/incentive plan with a 10% bonus opportunity.
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