Clinical Associate

WVU Medicine
•Onsite

About The Position

Performs direct and indirect patient care activities under the supervision of a registered professional nurse. Assists in providing high-quality, cost-effective care by performing delegated tasks and proactively interacts with patients, families, and other customers to ensure a family-centered experience. This role provides basic physical care, assists patients with activities of daily living, transports patients and specimens, performs assigned tests and routine phlebotomy where authorized, records patient measurements, and supports respiratory care, examinations, procedures, and basic rehabilitation activities. The Clinical Associate observes and reports patient concerns or changes in condition to a registered nurse and contributes to indirect care by maintaining a clean, safe environment and supporting routine unit operations. The position requires high school graduation or equivalent and certification in Basic Life Support or HeartSaver First Aid within 30 days of hire. Prior patient care experience is preferred. The work involves substantial standing and walking, patient handling using designated equipment and aids, and handling materials and equipment weighing up to 50 pounds. The position is scheduled for 24 hours weekly on the night shift.

Requirements

  • High school diploma or equivalent.
  • Obtain certification in Basic Life Support or HeartSaver First Aid within 30 days of hire.
  • Demonstrate competency in the use of Safe Patient Handling equipment.
  • Excellent communication skills and a strong customer-service orientation.
  • Ability to deal with multiple simultaneous demands.
  • Good time-management skills.
  • Ability to perform heavy/hard work involving lifting, moving, stooping, reaching, standing, and walking; handle materials and equipment weighing up to 50 pounds; and push or pull carts weighing up to 200 pounds.
  • Ability to sit, walk, or stand for prolonged periods.

Nice To Haves

  • Prior patient care experience.

Responsibilities

  • Provide basic physical care to promote patient comfort as directed by the Registered Nurse.
  • Assist assigned patients with activities of daily living in a timely manner, including making assigned beds.
  • Safely transport patients to tests and procedures and escort patients for discharge in accordance with the Safe Patient Handling Policy.
  • Transport specimens and other items throughout the facility.
  • Perform assigned tests, such as glucose monitoring and urine and stool testing, and maintain quality-control testing and logs according to department policy. On the Subacute Unit, CNAs may not perform glucose monitoring.
  • Perform routine phlebotomy services, excluding line draws, in departments designated by management.
  • Obtain and record assigned temperatures, pulse rates, respiratory rates, blood pressures, intake and outputs, weights, and abdominal girths according to departmental policy.
  • Set up equipment needed for oxygen administration and encourage use of the Incentive Spirometer according to Respiratory Care procedure.
  • Observe and immediately report patient concerns or changes in condition to a registered nurse.
  • Prepare patients for examinations and diagnostic procedures according to departmental procedure.
  • Assist physicians and registered nurses with examinations and procedures.
  • Assist with basic rehabilitation and physical therapy activities, including active and passive range of motion and ambulation.
  • Communicate nutrition concerns to the RN, including poor appetite or a patient’s stated lack of understanding of diet changes.
  • Provide total care within scope of practice, including vital signs and activities of daily living, when assigned sitter or constant-visual responsibilities.
  • Maintain a clean and safe environment to help prevent or control infections and protect patients, visitors, and employees.
  • Clean assigned unit equipment according to departmental procedures and report necessary equipment repairs promptly to appropriate personnel.
  • Assist with routine unit operations as directed or needed to support communication and unit functioning.
  • Answer the telephone courteously and promptly, identifying self and unit.
  • Answer patient call bells courteously and relay messages to appropriate personnel.
  • Relay accurate telephone, visitor, and patient messages to appropriate people in a timely manner.
  • Complete errands promptly as requested.
  • Handle limited medication access for unlicensed assistive personnel, including transporting non-controlled substances at the request of a licensed care provider.
  • Remove out-of-date items.
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