Clinical Associate

Abbott•Philadelphia, PA
•Remote

About The Position

Abbott is hiring a Clinical Associate for its U.S. Electrophysiology team. Working under general direction and with a high degree of independence, the associate provides clinical, engineering, sales, educational, and technical support related to Abbott EP products. The role supports physicians, healthcare professionals, patients, and field sales staff, primarily in hospital electrophysiology labs and/or operating rooms, helping with the diagnosis and treatment of cardiac arrhythmias and the safe and effective use of EP technology. The associate completes a structured training program emphasizing hands-on learning, develops command of EP products and their technical details, software, and capabilities, and builds credible clinical relationships with customers. The role collaborates with sales representatives and hospital teams, supports regional procedures and training, troubleshoots products, participates in clinical studies and data collection, and communicates customer insights, market trends, and work status to management. Occasional travel is required for instruction and live procedure coverage; the listed travel expectation is 50%.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Verification that the candidate will satisfy all vendor credentialing requirements, which may include COVID-19 vaccination.
  • Ability to travel; the job posting lists travel at 50% of the time.

Responsibilities

  • Provide regional EP procedural case coverage in an electrophysiology lab and/or operating room.
  • Serve as a clinical interface between the medical community and the business, building and maintaining credible clinical relationships with customers.
  • Provide engineering, sales, educational, clinical, and technical support for the safe and effective use of Abbott EP products, including cardiac mapping, diagnostic, and therapy systems.
  • Develop thorough knowledge of EP products, including technical details, software utilization, and capabilities.
  • Support EP Sales Representatives by collaborating with sales personnel, facilitating regional training seminars, participating in clinical studies and data collection, troubleshooting, and leading or supporting new-product in-service trainings and demonstrations.
  • Develop engineering, sales, and technical skills in alignment with territory strategy, including learning from senior sales personnel and management.
  • Stay current on industry developments, regulatory requirements, company and competitor products, market trends, and strategic goals.
  • Provide management with feedback on market trends and customer insights to inform strategic decisions and next-generation product development.
  • Plan, organize, and perform day-to-day work independently; monitor performance and report status to the manager.
  • Participate in occasional travel for in-person instruction and live procedure coverage.

Benefits

  • Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.
  • Career development opportunities.
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