Clinical Assistant (74625)

Orthopedic Associates of Lancaster•Lancaster, PA

About The Position

The Clinical Assistant works collaboratively with an assigned physician to support efficient patient care and a seamless clinical experience. The role acts as a liaison among the physician, patients, and other care-team members by coordinating patient visits, anticipating physician needs, facilitating communication, and maintaining organized patient flow. The Clinical Assistant supports physician productivity, continuity of care, and a positive patient experience while performing clinical duties within their professional scope of practice. The position is full time and scheduled on weekdays, with 5-hour and 10-hour shifts between 6:45 a.m. and 6:00 p.m. Employees receive a shift differential for work after 5:30 p.m. and for weekend hours. There is no call.

Requirements

  • High school diploma or GED.
  • Valid CPR certification.
  • Valid driver’s license.
  • Excellent customer service skills.
  • Currently active certification as a Certified Medical Assistant (CMA), Licensed Practical Nurse (LPN), or Athletic Trainer (ATC).

Nice To Haves

  • Currently enrolled in a degree program, preferably in a healthcare field.
  • Experience using a computer and comfort learning new technologies.
  • Strong organizational skills.
  • Strong verbal and written communication skills.
  • Knowledge of anatomy and physiology.
  • Knowledge of OSHA requirements.
  • Time management skills.

Responsibilities

  • Welcome patients to the practice.
  • Ensure related reports, lab results, and other information are filed and available in patients’ medical records before appointments.
  • Prepare patients for examination, including suture and staple removal.
  • Acquire patients’ vital signs and accurately document them in the electronic medical record.
  • Interview patients to obtain information about allergies, medications, and medical history.
  • Assist the physician in the exam room.
  • Prepare injections and supplies using sterile technique.
  • Apply durable medical equipment (DME).
  • Provide patients with care instructions and education after their visit.
  • Maintain equipment and stock examination rooms.
  • Assist with patient check-out.
  • Provide patients with accurate information when answering questions and concerns.
  • Complete referrals accurately and appropriately.
  • Acquire radiographic images using ALARA when licensed according to state regulation.
  • Adhere to company policies and procedures, attendance standards, and patient confidentiality requirements.
  • Maintain patient records and protect patient confidentiality.
  • Demonstrate commitment to the organization’s mission and values.
  • Perform other duties as assigned.
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