Clinical Assistant

Carolina Healthspan Institute•Charlotte, NC

About The Position

Carolina HealthSpan Institute is hiring a patient-focused Clinical Assistant for its wellness practice specializing in longevity medicine, hormone optimization, peptide therapy, regenerative wellness, and medical aesthetics. The role supports providers, patient care, and day-to-day operations while contributing to a polished, concierge-level patient experience. The practice emphasizes preventive and proactive medicine, functional medicine, wellness, and helping patients meet their health goals.

Requirements

  • Professional, polished, and personable demeanor.
  • Comfort working in a fast-paced, growth-oriented environment.
  • Motivated, dependable, and detail-oriented work style.
  • Strong communication and organizational skills.
  • Ability to maintain professionalism and discretion with patients.
  • Strong teamwork, positive attitude, and excellent work ethic.

Nice To Haves

  • Previous experience in a medical office, wellness clinic, med spa, or aesthetic practice.
  • Medical Assistant certification; preferred but not required for the right candidate.
  • Experience with injections, IV therapy, aesthetics, or hormone therapy.
  • Experience with electronic medical records (EMR).
  • Passion for wellness, longevity, aesthetics, and preventative medicine.
  • Interest in learning innovative therapies and evolving treatment protocols.
  • Experience communicating with high-performing and health-conscious patients.

Responsibilities

  • Assist providers with patient visits, procedures, and treatments.
  • Prepare treatment rooms and maintain a clean, organized clinical environment.
  • Support services related to hormone optimization, peptide therapy, IV therapy, and medical aesthetics.
  • Perform patient intake, take vitals, complete documentation, and coordinate care.
  • Educate patients on wellness programs, treatment plans, supplements, and skincare products.
  • Provide a warm, welcoming, concierge-level patient experience.
  • Assist with inventory management, supplies, and clinical operations.
  • Support front-office workflow and patient scheduling as needed.
  • Build strong patient relationships and contribute to long-term patient retention.

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Wellness resources
  • Competitive compensation
  • Employee wellness and treatment benefits
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