Clinical Assistant - Emergency Department

Champlain Valley Physicians Hospital•Plattsburgh, NY
•Onsite

About The Position

The Clinical Assistant (CA) provides hands-on patient care under the direction and supervision of a Registered Nurse. The CA takes and records vital signs, performs designated tests, collects patient samples, and assists patients with activities of daily living. CAs welcome patients and families as they arrive and help them become oriented to the unit, while interacting with unit staff, physicians, and personnel from other hospital departments. The role requires timely and accurate communication and documentation, a harmonious and customer-friendly team approach, and competence in a computerized medical setting. Its principal duties are patient care, testing and specimen collection as directed by an RN, and customer-service-oriented communication and clerical support as the unit’s “front door.” The position is part time, based in the CVPH Emergency Department in Plattsburgh, New York, with a day shift of 3:00 AM to 3:30 PM and weekend work every third weekend. It is a bargaining union position.

Requirements

  • High school graduate, GED, or equivalent work experience, including the ability to read, write, and comprehend medical terminology.
  • Previous experience as a nurse aide, satisfactory completion of a nurse aide training program, or other relevant clinical experience involving ambulating, bathing, and feeding patients; alternatively, successful completion of PLA Competency based training.
  • AHA-BLS certification required within six months of hire; a current non-AHA-BLS card will be honored until its renewal date.
  • Competency to perform the Heimlich maneuver.
  • Ability to demonstrate positive communication skills while performing job duties.
  • Ability to perform detailed assignments, work under pressure, and relate to patients, hospital staff, physicians, and visitors.
  • Ability to use basic computer skills and function in a computerized medical setting.
  • Ability to attend and satisfactorily complete CVPH education requirements.
  • Meet pre-employment screening and physical exam requirements.
  • Ability to work independently, handle interruptions, take direction, and prioritize.
  • As applicable, training or competency in attending to the special needs and behaviors appropriate to the ages of patients receiving care.

Responsibilities

  • Provide responsive, service-oriented patient care under the direction of RNs.
  • Take and record vital signs and assist patients with activities of daily living.
  • Conduct designated patient tests and collect specimens as directed by an RN.
  • Welcome patients and families and help acclimate them to the unit.
  • Provide customer-service-oriented communication and clerical support.
  • Communicate in a timely and accurate manner and maintain accurate documentation.
  • Interact with unit staff, physicians, and personnel from other hospital departments.
  • Maintain a harmonious, team-oriented, customer-friendly environment.
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