Clinical Assistant - Emergency Department

Champlain Valley Physicians Hospital•Plattsburgh, NY
•Onsite

About The Position

The Clinical Assistant (CA) works under the direction and supervision of a registered nurse to support patient care. CAs provide hands-on assistance with activities of daily living, take and record vital signs, conduct designated tests, collect patient samples, and help patients and families become oriented to the unit. The role also involves communication and coordination with unit staff, physicians, and other hospital personnel. CAs are expected to communicate promptly and accurately, document accurately, and contribute to a harmonious, team-oriented, customer-friendly environment. They must function competently in a computerized medical setting. The position’s principal duties are patient care, testing and specimen collection as directed by an RN, and clerical and customer-service support as the unit’s “front door.” AHA-BLS certification is required within six months of hire, although certification is not a qualifying factor to obtain the position. This is a bargaining union position.

Requirements

  • High school graduate, GED, or equivalent work experience, including the ability to read, write, and comprehend medical terminology.
  • Previous experience as a nurse aide, successful completion of a nurse aide training program, or other relevant clinical experience requiring ambulating, bathing, and feeding patients; alternatively, successful completion of PLA competency-based training.
  • AHA-BLS certification within six months of hire; a current non-AHA-BLS card is honored through its renewal date.
  • Competency to perform the Heimlich maneuver.
  • Ability to demonstrate positive communication skills while performing job duties.
  • Ability to perform detailed assignments, work under pressure, and relate to patients, hospital staff, physicians, and visitors.
  • Basic computer skills.
  • Ability to satisfactorily attend and complete CVPH education requirements.
  • Meet pre-employment screening and physical exam requirements.
  • Ability to work independently, handle interruptions, take direction, and prioritize.
  • As applicable, training or competency in attending to the special needs and behaviors appropriate to the ages of patients receiving care.

Responsibilities

  • Provide responsive, service-oriented patient care under the direction of registered nurses.
  • Support patients with activities of daily living, including ambulating, bathing, and feeding.
  • Take and record vital signs.
  • Conduct designated patient tests and collect specimens as directed by an RN.
  • Welcome patients and families and help them acclimate to the unit.
  • Provide customer-service-oriented communication and clerical support as the unit’s “front door.”
  • Communicate and document accurately and promptly.
  • Interact with unit staff, physicians, and other hospital personnel.
  • Maintain a harmonious, team-oriented, customer-friendly environment.
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