Clinical Assistant- Family Practice- Full Time

Guthrie Enterprise•Sayre, PA

7d•Onsite

About The Position

The Clinical Assistant provides clinical and clerical support in an outpatient family practice, working with providers, patients, and care teams to support patient care and office operations. The role supports one or more providers and includes obtaining patient information, assisting with examinations and treatment, coordinating care, scheduling appointments, and maintaining patient records. Sayre Family Medicine provides primary care to patients of all ages, and the Clinical Assistant helps create a positive patient experience through personalized, compassionate care.

Requirements

High school diploma or equivalent.
Knowledge of medical terminology.
Strong communication and customer service skills.
Dependable, professional, and flexible, with the ability to multitask.

Responsibilities

Interview patients to obtain medical history.
Measure and document vital signs, including weight, temperature, and blood pressure, in the patient’s medical record.
Assist providers during examinations and treatment.
Direct patients to examination rooms and prepare them for examinations and treatment.
Act as a liaison between patients, providers, and hospital staff.
Process ancillary reports and other patient results for provider review and assist with patient communication.
Greet patients and update pertinent information in their medical records.
Route patients to the appropriate area after examinations to complete their visits.
Perform phlebotomy when required.
Perform high-level disinfection when required by departmental equipment.
Answer telephones, schedule patient appointments, take medical messages, and perform other clerical functions.
Use appropriate telephone etiquette and quote self-pay balances when scheduling.
Inform patients of financial obligations and direct them to patient representatives for account assistance.
Follow clinic and manufacturer guidelines for disinfection, sterilization, disease transmission prevention, and universal precautions.
Help maintain appropriate supply levels.
Attend and participate in department meetings and contribute to department and office goals.
Become familiar with ICD-9 and CPT coding.
Clean, stock, and prepare examination rooms.
Coordinate provider-ordered appointments for services such as X-rays, CT scans, and physical therapy.
Assist with referral and pre-certification requirements.
Maintain confidentiality and treat patients and others with respect and consideration.
Apply Guthrie values of patient-centeredness, teamwork, and excellence in daily work.
Maintain equipment according to manufacturer guidelines and clinic policies and procedures.
Perform and document equipment quality control as required.