Clinical Assistant

Carolina Healthspan InstituteCharlotte, NC

About The Position

At Carolina HealthSpan Institute, we are redefining healthcare through cutting-edge longevity medicine, hormone optimization, peptide therapy, regenerative wellness, and advanced medical aesthetics. We are seeking an energetic, polished, and patient-focused Clinical Assistant who is passionate about health, wellness, and helping patients look and feel their best. This is not a traditional medical office role. We are building a high-performance team dedicated to delivering an exceptional luxury patient experience while helping individuals optimize their health, confidence, and longevity.

Requirements

  • Previous experience in a medical office, wellness clinic, med spa, or aesthetic practice preferred
  • Medical Assistant certification preferred but not required for the right candidate
  • Experience with injections, IV therapy, aesthetics, or hormone therapy is a plus
  • Strong communication and organizational skills
  • EMR experience preferred
  • Ability to maintain professionalism and discretion with patients at all times

Nice To Haves

  • Passionate about wellness, longevity, aesthetics, and preventative medicine
  • Professional, polished, and highly personable
  • Comfortable in a fast-paced, growth-oriented environment
  • Motivated, dependable, and detail-oriented
  • Skilled at communicating with high-performing and health-conscious patients
  • Interested in learning innovative therapies and evolving treatment protocols
  • A strong team player with a positive attitude and excellent work ethic

Responsibilities

  • Assisting providers with patient visits, procedures, and treatments
  • Preparing treatment rooms and maintaining a clean, organized clinical environment
  • Supporting services related to hormone optimization, peptide therapy, IV therapy, and medical aesthetics
  • Performing patient intake, vitals, documentation, and coordination of care
  • Educating patients on wellness programs, treatment plans, supplements, and skincare products
  • Creating a warm, welcoming, concierge-level patient experience
  • Assisting with inventory management, supplies, and clinical operations
  • Supporting front office workflow and patient scheduling as needed
  • Building strong relationships with patients and contributing to long-term patient retention

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Wellness resources
  • Employee wellness and treatment benefits
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