Clinical Assistant
About The Position
Lehigh Valley Health Network (LVHN) is a nationally recognized, forward-thinking health network offering opportunities for career growth. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years and is a Magnet™ Hospital, recognized for nursing excellence. Several LVHN hospitals have received 'A' grades from The Leapfrog Group for patient safety. This role functions as a member of the practice clinical care delivery team, providing selected clinical care to patients under the direction of a LPN, RN, or provider. The position also performs clerical/administrative duties associated with front desk operations under the direction of the supervisor.
Requirements
- High School Diploma/GED
- 1 year experience in a physician office practice setting or healthcare setting.
- Demonstrates initiative and is able to function independently, as well as collaboratively.
- Ability to accept and adapt to change.
- Strong time management skills.
- Proficient computer skills, including EMR, word processing and Excel.
- BLS - Basic Life Support AHA - American Heart Association within 30 Days
Responsibilities
- Performs clerical and front end functions to support patient care delivery; answers telephones and directs calls appropriately.
- Functions as a member of the care delivery team to assist the provider and nurse as needed and directed.
- Refers clinical issues or problems beyond the scope of responsibility to the licensed nurse, Clinical Coordinator/Manager, Clinical Educator, or provider in a timely manner.
- Escorts patients to exam room and completes vital signs on patients after completing the vital sign competency assessment. Vital signs are to include, but are not limited to, height, weight, head circumference, growth charts, temperature, pulse, respiration, blood pressure, vision screening, hearing screening and pain screening and any others specific to the practice.
- Troubleshoots and takes corrective measures in care and handling of equipment.
- Maintains current knowledge of insurance, managed care plans, and medical authorization requirements.
- Ensures environment is safe for employees, patients, and visitors. Corrects and reports unsafe situations and practices.
- Attends and satisfactorily completes all clinical and clerical competency training, as required.
Benefits
- Compensation, benefits, educational programs and social activities are part of personnel actions and programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
