Clinical Assistant / Licensed Assistant

Hanger, Inc.•Texarkana, TX

10d

About The Position

The Clinical Assistant, also referred to as a Clinical Aide, provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under a credentialed clinician’s supervision, the role includes preparing patients and treatment rooms, performing technical fabrication and device modification tasks, fitting soft goods and orthotics, supporting selected follow-up care, maintaining clinical documentation, and managing inventory. The Clinical Assistant performs assigned tasks precisely and in compliance with safety and regulatory standards. A Clinical Assistant with a recognized license or certification in a related allied health profession may be supervised indirectly.

Requirements

High school diploma or GED.
One year of experience in a customer service or patient-facing role.
Must have, or be eligible to obtain, a valid driver’s license and a driving record that meets Hanger’s Motor Vehicle Safety Policy and Procedures standards.
Willingness to verify all clinical activities with certified clinical personnel.
Ability to follow written and verbal directions.
Hand skills necessary to use laboratory tools safely and effectively.
Knowledge of biomechanical principles.
Good interpersonal, oral, and written communication skills for reporting information to patients and staff.
Effective organizational skills and the ability to prioritize and plan to meet deadlines.
Ability to work effectively as a team member.
Act with integrity, honesty, transparency, and respect; keep the patient at the center of care; foster collaboration and constructive dialogue; adapt and innovate; and focus on superior outcomes.

Nice To Haves

Preference for allied health professionals, such as a physical therapist assistant, occupational therapy assistant, or athletic trainer.
A recognized license or certification in a related allied health profession may qualify the Clinical Assistant for indirect supervision.

Responsibilities

Assist certified clinicians in delivering patient care services under direct supervision.
Prepare treatment rooms and patients for clinical procedures.
Perform technical fabrication tasks, including making and modifying molds.
Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician.
Fit and provide soft goods items to patients and make alterations or adjustments to those items as needed.
Provide orthotics fitting services independently.
Assist with selected patient follow-up care under clinician direction.
Complete and maintain accurate, timely documentation of patient care, and communicate patient information and care outcomes to the supervising clinician.
Ensure patient procedures comply with clinical protocols and standards.
Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
Contact and coordinate with vendors to order materials and supplies.
Maintain a clean, safe, and orderly work environment.
Follow safety regulations and comply with Medicare and other governmental regulations, blood-borne pathogen requirements, and OSHA requirements.

Benefits

Competitive compensation packages.
8 paid national holidays and 4 additional floating holidays.
PTO that includes vacation and sick time.
Medical, dental, and vision benefits.
401(k) savings and retirement plan.
Paid parental bonding leave for new parents.
Employee referral bonus program.
Mentorship programs for mentors and mentees.
Student loan repayment assistance by location.
Opportunities to volunteer at local and national events, including Hanger’s BAKA Bootcamp and EmpowerFest.