Clinical Assistant (Medical Assistant Required) - Urology
About The Position
The Clinical Assistant provides clinical and administrative support to physicians and surgeons in the Milton and Carroll Petrie Department of Urology. The role coordinates patient care and serves as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The Clinical Assistant also coordinates daily physician-team operations and trains and mentors less experienced staff. Duties may include assisting with patient flow and procedures, collecting specimens and performing point-of-care testing, taking vital signs, relaying instructions, responding to calls, maintaining patient records, entering orders and preparing prescription refill requests for physician review, and performing medical scribe functions when directed. The role may also involve supply management, examination-room setup and sterilization, maintaining required logs, appointment or procedure scheduling, phlebotomy, insurance verification, and pre-certification. Work must follow hospital, infection-control, and personal protective equipment policies.
Requirements
- High school diploma or GED.
- Completion of a Medical Assistant certificate program from an accredited school.
- At least 3 years of experience as a Medical Assistant.
- BCLS certification; issuing authority must be the AHA.
- Completion of a Medical Scribe training program if the department requires the scribe role.
Responsibilities
- Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support patient care at campus and satellite offices.
- Coordinate daily activities of physician-team staff to support effective and efficient operations.
- Support patient care by reviewing schedules, organizing patient flow, accompanying and assisting patients, collecting and processing specimens, performing point-of-care testing, preparing patients for examinations, assisting physicians with procedures, taking vital signs, relaying instructions, and answering calls.
- Handle clerical duties, including sending and receiving medical records, obtaining test results and referral information, completing forms and requisitions, and maintaining charts and records in the EMR, a database, or manually.
- Enter orders in the EMR and prepare prescription refill requests for review and approval by the ordering physician.
- Perform medical scribe functions when directed by the supervising physician and required by department needs.
- Inventory, order, and restock medical supplies as applicable.
- Set up examination rooms and instruments using required sterilization techniques and infection-control policies.
- Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other applicable processes; check expiration dates and dispose of expired items according to institutional policy.
- Follow personal protective equipment requirements for protection against blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
- Schedule appointments or book surgeries and procedures, or coordinate with the Surgical Coordinator to verify times, prepare charts, and prepare pre-admission and consent forms.
- Perform phlebotomy duties when required.
- Check, verify, and update insurance information and perform or verify procedural pre-certification when necessary.
- Train and mentor Level I Medical Assistant staff.
- Assist in establishing Medical Assistant I and II schedules and workflow to meet practice needs and patient volumes.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
