Clinical Assistant Program Manager For Young Adult Mental Health Services

Mental Health America of Los Angeles•Lancaster, CA

4d•$36 - $75•Hybrid

About The Position

Mental Health America of Los Angeles (MHALA) is a leading non-profit mental health agency dedicated to helping individuals with mental health needs achieve fulfilling lives. With a history spanning nearly a century, MHALA provides comprehensive services in mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with specialized programs for Veterans and transition-age youth. The agency also offers training for behavioral health professionals and the community. MHALA prioritizes employee well-being, fostering a culture of communication, collaboration, transparency, and work-life balance, including a 35-hour workweek. They are committed to diversity and offer opportunities for professional growth, competitive salaries, and a full benefits package, including an employee assistance program and generous paid time off.

Requirements

ASW, MFT, LPC or PsyD/PhD, LCSW/LMFT/LPCC/Licensed Psychologist preferred.
Current LPS (Lanterman Petris Short) designation or be qualified within 9 months.
Three years of experience in a non-profit social service agency providing direct services to members, working with individuals experiencing mental health needs, physical health problems, substance use problems, poverty, and homelessness.
Strong facilitation, written communication, and interpersonal skills, with the ability to work across regions, programs, and roles.
Excellent verbal and written communication skills; tact and diplomacy; excellent relationship building skills; exceptional ability to communicate articulately and effectively both individually and in group settings.
Outstanding team building and facilitation skills; ability to build consensus and seek input.
Department of Mental Health (DMH), MediCal and Full Service Partnership (FSP) experienced highly valued, but not required.
Excellent understanding of and experience managing boundaries with staff and members.
Ability to handle complex crisis situations.
Ability to provide supervision to diverse staff who possess a wide range of skills, abilities, and professional competencies.
Knowledge of community resources and experience building community relationships.
Proficient in computer applications such as Microsoft Word, Excel and Outlook with previous budgeting experience preferred.
Flexible work schedule to include some evenings or weekends when necessary.
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment.
TB clearance and re-testing every year are conditions of continued employment.
Employment verification directly from three (3) past employers within the most recent 7-year period.

Nice To Haves

Department of Mental Health (DMH), MediCal and Full Service Partnership (FSP) experienced highly valued, but not required.

Responsibilities

Provide general oversight for department service activities.
Provide direct supervision to clinical and non-clinical staff.
Provide direct management to Full-Service Partnership (FSP) program teams, ensuring excellent care and services and compliance with Los Angeles County Department of Mental Health (DMH) and MHALA standards.
Coordinate and lead staff meetings, case conference meetings, and other internal meetings.
Provide ongoing direction, support, training, and team building to staff.
Attend external meetings as needed by MHALA and required funding sources.
Ensure program is meeting budget and billing goals in alignment with funding streams and fiscal targets.
Ensure timely and accurate data reporting and meet individual and team productivity billing goals.
Ensure services are appropriate, integrated, and delivered with respect for member needs and choices.
Oversee, monitor, and analyze the program’s performance goals as outlined in the DMH Program Service Exhibit for the FSP-ICM and OCS.
Establish and maintain partnerships with community resources to benefit member/client needs.
Partner with Program Manager on recruiting, hiring, training, and mentoring new staff.
Partner with other Program Managers/Leadership to support agency-wide, strategic program initiatives and establish collaborative relationships with other agency departments.
Foster transparent, open, and direct communication, ensuring team member input and communicating the strategic direction of the agency and programs to department staff.
Partner with Program Manager on all employee-related matters, including employee relations.
Ensure ongoing quality assurance checks of member files, ensuring all notes and data collection are complete, timely, and accurate.
Partner with the Program Manager to ensure staff training and competencies are completed.
Other duties as assigned.