Clinical Assistant / Orthotic Fitter

Hanger, Inc.•Durham, NC

12d

About The Position

The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services. Under clinician supervision, the role includes preparing patients and treatment rooms, performing technical fabrication and device modification tasks, providing orthotics and soft goods fitting services, completing clinical documentation, and managing inventory. The Clinical Aide carries out assigned treatment tasks with precision and attention to detail while following safety and regulatory standards. The position also involves assisting with selected patient follow-up care, communicating patient information and outcomes to the supervising clinician, and performing administrative and supply-related duties. A Clinical Assistant with a recognized license or certification in a related allied health profession may be supervised under indirect supervision.

Requirements

High school diploma or GED.
One year of experience in a customer service or patient-facing role.
Have or be eligible to obtain a valid driver's license and have a driving record that meets Hanger's Motor Vehicle Safety Policy and Procedures.
Willingness to verify all clinical activities with certified clinical personnel.
Ability to follow written and verbal directions.
Hand skills necessary to use laboratory tools safely and effectively.
Knowledge of biomechanical principles.
Good interpersonal, oral, and written communication skills for reporting information to patients and staff.
Effective organizational skills and ability to prioritize and plan to meet deadlines.
Ability to work effectively as a team member.
Act with integrity, honesty, transparency, and respect.
Keep the patient at the center of care and build lifelong trust.
Foster open collaboration and constructive dialogue.
Continuously innovate solutions and influence and respond to change.
Focus on superior outcomes and calibrate work processes for outstanding results.

Nice To Haves

Background as an allied health professional, such as a physical therapist assistant, occupational therapy assistant, or athletic trainer.
A recognized license or certification in a related allied health profession, such as physical therapist/PTA, occupational therapist/OTA, or athletic trainer.

Responsibilities

Assist certified clinicians in delivering patient care services under direct supervision.
Prepare treatment rooms and patients for clinical procedures.
Perform technical fabrication tasks, including making and modifying molds.
Carry out treatment modifications, adjustments, and repairs as directed by the supervising clinician.
Fit and provide soft goods items to patients, and make alterations or adjustments as needed.
Provide orthotics fitting services independently.
Assist with selected patient follow-up care under clinician direction.
Complete and maintain accurate, timely documentation of patient care.
Communicate patient information and care outcomes to the supervising clinician.
Ensure patient procedures comply with clinical protocols and standards.
Perform shipping, receiving, and inventory monitoring for prosthetic and orthotic materials.
Coordinate with vendors to order necessary materials and supplies.
Maintain a clean, safe, and orderly work environment.
Follow safety regulations and comply with Medicare, other governmental regulations, bloodborne pathogen requirements, and OSHA requirements.