Clinical Assistant / Certified Orthotic Fitter
About The Position
The Clinical Aide provides direct support to certified clinicians delivering orthotic and prosthetic patient care services. Under a credentialed clinician’s supervision, the role includes preparing patients and treatment rooms, technical fabrication and modification of devices, clinical documentation, and inventory management. The aide carries out assigned treatment tasks precisely and maintains compliance with safety and regulatory standards. The role also supports clinical and administrative work, including fitting and adjusting soft goods, performing orthotics fitting services independently, assisting with selected follow-up care under clinician direction, and communicating patient information and outcomes to the supervising clinician. Additional duties include coordinating supply orders, monitoring inventory, and maintaining a clean, safe, and orderly work environment.
Requirements
- High school diploma or GED.
- At least 1 year of experience in a customer service or patient-facing role.
- Must have, or be eligible to obtain, a valid driver’s license and have a driving record meeting Hanger’s Motor Vehicle Safety Policy and Procedures standards.
- Willingness to verify all clinical activities with certified clinical personnel.
- Ability to follow written and verbal directions.
- Hand skills necessary to use laboratory tools safely and effectively.
- Knowledge of biomechanical principles.
- Good interpersonal, oral, and written communication skills for reporting information to patients and staff.
- Effective organizational skills and ability to prioritize and plan to meet deadlines.
- Ability to work effectively as a team member.
- Act with integrity, honesty, transparency, and respect.
- Keep the patient at the center of care and build lifelong trust.
- Foster open collaboration and constructive dialogue.
- Continuously innovate solutions and influence and respond to change.
- Focus on superior outcomes and calibrate work processes for outstanding results.
Nice To Haves
- Preference for allied health professionals, such as PTA, OTA, or athletic trainer.
- A recognized license or certification in a related allied health profession may allow the Clinical Assistant to be supervised under indirect supervision.
Responsibilities
- Assist certified clinicians in delivering patient care services under direct supervision.
- Prepare treatment rooms and patients for clinical procedures.
- Perform technical fabrication tasks, including making and modifying molds.
- Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician.
- Fit and provide soft goods items to patients and make alterations or adjustments as needed.
- Provide orthotics fitting services independently.
- Assist with selected patient follow-up care under clinician direction.
- Complete and maintain accurate, timely documentation of patient care.
- Communicate patient information and care outcomes to the supervising clinician.
- Ensure patient procedures comply with clinical protocols and standards.
- Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
- Contact and coordinate with vendors to order necessary materials and supplies.
- Maintain a clean, safe, and orderly work environment.
- Follow safety regulations and comply with Medicare, other governmental regulations, blood-borne pathogen requirements, and OSHA requirements.
Benefits
- 8 paid national holidays and 4 additional floating holidays
- PTO including vacation and sick time
- Medical, dental, and vision benefits
- 401(k) savings and retirement plan
- Paid parental bonding leave for new parents
- Employee referral bonus program
- Mentorship programs
- Student loan repayment assistance by location
- Volunteering opportunities at local and national events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
