Clinical Assistant / Certified Orthotic Fitter
About The Position
The Clinical Aide provides direct support to certified clinicians delivering orthotic and prosthetic patient care services. Under a credentialed clinician’s supervision, the role includes preparing patients and treatment areas, performing technical fabrication and device modifications, maintaining clinical documentation, and managing inventory. The aide carries out assigned treatment tasks with precision and attention to detail while meeting safety and regulatory standards. The role assists certified and/or licensed practitioners with patient care and performs assigned clinical and administrative tasks. Orthotics fitting services may be provided independently, while other treatment and follow-up activities are performed under clinician direction.
Requirements
- High school diploma or GED.
- One year of experience in a customer service or patient-facing role.
- Must have, or be eligible to obtain, a valid driver’s license and have a driving record meeting Hanger’s Motor Vehicle Safety Policy and Procedures standards.
- Willingness to verify all clinical activities with certified clinical personnel.
- Ability to follow written and verbal directions.
- Hand skills necessary to use laboratory tools safely and effectively.
- Knowledge of biomechanical principles.
- Good interpersonal, oral, and written communication skills for reporting information to patients and staff.
- Effective organizational skills and ability to prioritize and plan to meet deadlines.
- Ability to work effectively as a team member.
Nice To Haves
- Preference for allied health professionals, such as a PTA, OTA, or athletic trainer.
- A recognized license or certification in a related allied health profession (e.g., PT, PTA, OT, OTA, or athletic trainer) may qualify the Clinical Assistant for supervision under indirect supervision.
Responsibilities
- Assist certified clinicians in delivering patient care services under direct supervision.
- Prepare treatment rooms and patients for clinical procedures.
- Perform technical fabrication tasks, including making and modifying molds.
- Perform treatment modifications, adjustments, and repairs as directed by the supervising clinician.
- Fit and provide soft goods items to patients and make alterations or adjustments as needed.
- Provide orthotics fitting services independently.
- Assist with selected patient follow-up care under clinician direction.
- Complete and maintain accurate, timely documentation of patient care.
- Communicate patient information and care outcomes to the supervising clinician.
- Ensure patient procedures comply with clinical protocols and standards.
- Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
- Contact and coordinate with vendors to order materials and supplies.
- Maintain a clean, safe, and orderly work environment.
- Follow safety regulations and comply with Medicare and other governmental regulations, bloodborne pathogen requirements, and OSHA requirements.
Benefits
- Competitive compensation packages.
- 8 paid national holidays and 4 additional floating holidays.
- PTO that includes vacation and sick time.
- Medical, dental, and vision benefits.
- 401(k) savings and retirement plan.
- Paid parental bonding leave for new parents.
- Employee referral bonus program.
- Mentorship programs for mentors and mentees.
- Student loan repayment assistance by location.
- Volunteering opportunities at local and national events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
