wk, 1st shift

Blanchard Valley Health System•Aurora, OH

About The Position

Under the supervision of a Physician, the Clinical Assistant/MA assists with office and laboratory procedures, point-of-care testing, injections, phlebotomy, instrument sterilization, and clerical duties while providing patient-centered care. The position supports daily patient and provider flow, prepares examination rooms and clinical areas, assists the Physician with patient care, completes registration and chart documentation, and uses clinical and clerical skills to enhance the patient experience and uphold the organization’s mission, vision, and values. The role includes participating in process improvement and performing other duties as assigned. The position may require working at another Blanchard Valley Medical Practices (BVMP) practice as needed and cross-training to other positions within a practice. The individual must follow provider and leadership directions, workplace civility and behavioral standards, and organizational privacy policies. The role requires providing age-appropriate care and applying knowledge of growth and development across the lifespan to identify and meet patients’ age-specific needs in accordance with applicable policies and procedures. The position is classified as at risk for possible occupational exposure to bloodborne pathogens.

Requirements

High school graduate or GED equivalent.
Positive, service-oriented interpersonal and communication skills.
Ability to follow provider and leadership directions.
Ability to cross-train to other positions and work at another BVMP practice as needed.
Adherence to BVHS workplace civility policies and standards of behavior.
Compliance with organizational privacy policies and procedures.
Knowledge and skills to provide care appropriate to the ages of patients served, including knowledge of lifespan growth and development and the ability to assess patient-status data and identify age-specific care requirements.
Ability to perform the physical demands of the position, including lifting 20 pounds and walking, standing, sitting, bending, climbing, squatting, kneeling, twisting, and reaching above the shoulders.
Good eye-hand coordination and fine finger dexterity to operate machines.
Excellent verbal communication skills.
Vision corrected and hearing in the normal range.

Nice To Haves

Medical Assistant certification, registration, or diploma.
Previous medical experience.
Experience giving injections and drawing blood.
Medical terminology experience.
Electronic Medical Records (EMR) experience.
Experience taking manual and/or electronic vital signs.
Experience communicating with patients by phone and in person.
Experience with sterile procedures.
Experience assisting providers with procedures.
Experience working in a medical practice.

Responsibilities

Manage daily patient and provider flow.
Assist the Physician with patient care as required.
Prepare examination rooms for each visit and set up clinical areas.
Follow directions from the provider and leadership.
Conduct phlebotomy and point-of-care testing based on practice needs.
Accurately complete the registration process.
Complete chart documentation.
Use clinical and clerical skills.
Enhance the patient experience and uphold the organization’s mission, vision, and values.
Participate in process improvement.
Perform other duties as assigned.
Work at another BVMP practice as needed and cross-train to other positions within the practice as needed.
Provide care appropriate to patients’ ages and needs, following applicable policies and procedures.
Comply with workplace civility, standards of behavior, and organizational privacy policies.