Clinical Assistant I

Solis Mammography•Philadelphia, PA

13d•Onsite

About The Position

The Clinical Assistant I provides patient services and operational support in a breast health care setting at Solis Mammography. The role helps coordinate patient flow, supports radiologists and technologists during procedures, manages patient information and follow-up, and handles general patient inquiries while protecting patient confidentiality. The position is based at 1101 Chestnut Street, 4th Floor, Philadelphia, Pennsylvania. It is full-time, 40 hours per week, Monday through Friday; the listed hours are 7:00 a.m.–7:15 p.m., with Friday hours of 7:00 a.m.–4:00 p.m. Solis Mammography describes its patient-focused culture as centered on compassionate, high-touch care and collaboration. The department highlights teamwork, empathy, and efforts to make healthcare more accessible, integrated, and reliable.

Requirements

Strong verbal communication and listening skills.
Energetic and flexible.
Ability to manage multiple projects and timelines.
Well organized and detail oriented.
Sound judgment.
Ability to form strong working relationships within a team.
Identifies additional tasks and willingly assists others.
Basic computer skills using Microsoft Office Suite.
Minimum two years’ experience in a healthcare or customer service environment is preferred.
Basic knowledge of medical terminology is preferred.
College coursework or Certified Medical Assistant qualification is preferred.

Nice To Haves

Basic knowledge of medical terminology.
Minimum two years’ experience in a healthcare or customer service environment.
College coursework or Certified Medical Assistant qualification.

Responsibilities

Facilitate appropriate patient flow between registration and modalities to support timely care.
Chaperone radiologists as needed.
Set up trays for procedures and assist radiologists or technologists with procedures as required.
Use RIS/PACS and Penrad/MagView systems proficiently.
Schedule patients for appropriate follow-up and/or additional exams and obtain appropriate orders.
Verify and/or enter patient demographic, insurance, and contact information into the system every time.
Explain forms to patients and assist with their completion as needed.
Track and obtain pathology results for data outcomes reporting.
Scan documents and link them to patient medical records as needed.
Handle calls about general patient questions, such as directions and hours of operation.
Refer questions about medical results to a clinical team member every time.
Maintain patient confidentiality.
Adhere to the attendance policy.
Participate in front-office training as requested.
Perform other duties as assigned.