Clinical Applications Specialist, General Imaging Ultrasound- Boston

GE HealthCare

1d • $110,400 - $165,600

About The Position

The Clinical Applications Specialist for General Imaging Ultrasound in Indiana drives and executes clinical education, training, and demonstration strategies. The role facilitates evidence-based practice and supports customer experience and commercial teams from pre-sale through post-implementation by providing outcome-based education and training. The specialist helps customers improve productivity, patient care, and quality by optimizing technical and clinical competencies, image quality, workflow, and protocol management.

The specialist provides product demonstrations and clinical leadership during sales activities, coordinates customer system training, and serves as a General Imaging Ultrasound subject matter expert and liaison to the sales organization. The role also supports new-product adoption, customer relationships, competitive account activity, conferences, customer satisfaction, training documentation, and compliance with quality and environmental, health, and safety processes. Extensive travel is required, including overnight stays and some weekends.

Requirements

• Associate degree or equivalent.
• At least 3 years of General Imaging Ultrasound technical or clinical industry experience.
• Relevant certification; ARDMS certification in Abdomen is specified for General Imaging.
• Deep understanding of clinical education training and related process implementation.
• Demonstrated ability to deliver complex information and adapt messaging to the audience.
• Knowledge of healthcare information systems, networking, and IT.
• Willingness to travel extensively (75% or more; 4–5 days per week), including overnight travel and some weekends, within the United States using car, air, and train transportation.

Nice To Haves

• Registered Vascular Technologist (RVT), Adult Cardiac, or MSK certification.

Responsibilities

• Provide technical and clinical leadership during pre-sales by demonstrating Ultrasound products, their capabilities, uses, and benefits to customers.
• Coordinate, schedule, and deliver objective-based customer system training; monitor and report training outcomes.
• Serve as a General Imaging Ultrasound subject matter expert and clinical liaison to the sales organization, strengthening clinical capabilities and customer relationships while supporting business opportunities.
• Engage competitive accounts and communicate current market intelligence to the business.
• Advance new-product features and clinical techniques, and work with customers to develop training plans and strategies for product adoption and ongoing training needs.
• Support trade shows and professional conferences through product demonstrations and customer training.
• Act as the modality or team focal point for customer satisfaction issues, escalations, problem determination, and specialty training requests.
• Build customer relationships, including with key opinion leaders where appropriate, to standardize and optimize protocols and support clinical education initiatives.
• Promote hybrid training delivery for customers.
• Maintain required pre- and post-training documentation in accordance with global guidance.
• Follow applicable Quality Management System processes and EHS policies and procedures, maintaining a safety-first and quality mindset.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement
• Professional development opportunities
• Relocation assistance
• Potential eligibility for performance-based incentive compensation, including cash bonuses and/or long-term incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree