About The Position

The incumbent acts as both a functional and technical leader in the development, upgrade, enhancement, and support of Clinical Information systems. Independently maintains and manages large modules of an enterprise clinical information system or department specialty system. Facilitates decisions and work efforts which affect applications and patient care practices. Participates in the analysis and design of data communication links between systems.

Requirements

  • Working knowledge of inpatient workflows
  • Must possess the skills, knowledge, and abilities essential to the successful performance of assigned duties
  • Must demonstrate customer service skills appropriate to the job
  • Must be willing to participate in 24 hour on-call rotations
  • Excellent written and verbal communication skills in English
  • Current EpicCare Inpatient Clinical Documentation certification
  • Ability to work flexible hours, including nights and weekends
  • Ability to maintain a work pace appropriate to the workload
  • Ability to function as a project leader and project member
  • Ability to establish and maintain effective working relationships across the Health System
  • Ability to apply logical troubleshooting and analysis techniques for the purpose of problem resolution
  • 3-5 years if experience implementing/supporting EpicCare Inpatient or other Epic applications
  • Must be able to provide proof of work authorization

Nice To Haves

  • Third-party application integration and support experience
  • QGenda On-Call, Advanced Scheduling support experience
  • Project Coordination / management experience
  • Experience with Unified Communications and Epic VoIP
  • Additional Epic module certifications, especially CCM, Behavioral Health, Rehabilitation, Stork, or ASAP

Responsibilities

  • Acts as both a functional and technical leader in the development, upgrade, enhancement, and support of Clinical Information systems.
  • Independently maintains and manages large modules of an enterprise clinical information system or department specialty system.
  • Facilitates decisions and work efforts which affect applications and patient care practices.
  • Participates in the analysis and design of data communication links between systems.

Benefits

  • medical insurance
  • sick and vacation time
  • retirement savings plans
  • access to a number of discounts and perks
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