Clinical Applications Analyst - Radiant

Essentia Health•Duluth, MN

1d•$66,539 - $99,819•Remote

About The Position

Provides a variety of services and high-level support for the analysis of mid-complexity projects, along with the support and maintenance of EHR applications that are affected. Successfully leads initiatives and projects with other staff. Serves as a subject matter expert in assigned applications and works to develop a breadth of knowledge across applications. Develops, implements, and presents educational programs for end users. Responsibilities include handling mid-complexity issues, acting as the liaison between customer and support staff to resolve issues, and understanding and adhering to the service provider/customer chain of accountability that ultimately leads to the patient. This position requires a high degree of responsiveness to customers and an aptitude for translating customer requirements into feasible options within the application. Duties also include planning and implementing technology learning programs, and assessing users during technology learning programs for successful competence. Works under general supervision.

Requirements

Bachelor’s degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field.
OR Associates degree and 4 years of experience in Information Services, Business Services or Healthcare.
OR 6 years of experience in Information Services, Business Services or Healthcare.
Rotating On-Call

Nice To Haves

Epic Cupid and Epic Radiant experience preferred
Epic Radiant Certification Preferred

Responsibilities

Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected.
Successfully leads initiatives and projects with other staff.
Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications.
Develops, implements, and presents educational programs for end users.
Handles mid complexity issues.
Acts as the liaison between customer and support staff to resolve issues.
Understands and adheres to service provider/customer chain of accountability that ultimately leads to the patient.
Is highly responsive to customers and shows an aptitude for the translation of customer requirements into feasible options within the application.
Plans and implements technology learning programs.
Assesses users during technology learning programs for successful competence.