The Clinical Applications Analyst I is responsible for supporting clinical information systems and software applications used by staff providing patient care. These applications include the Electronic Health Record (EHR) software, its related systems, and other applications used by clinical and support staff. The Clinical Applications Analyst I will provide educational and technical support by answering user questions, troubleshooting problems, identifying system issues, and testing. They will solve issues directly and by contacting vendors through their support channels. This role will leverage fellow team members for more difficult issues and escalate them appropriately. As new project and application features are implemented, this role will help test and validate the systems. They will follow the facility change control process. A basic knowledge of clinical processes and principles of quality/safety improvement is needed. Quality assurance (QA) through rounding with a variety of departments on a regular basis is an important element of the role. They pay attention to patient safety aspects of clinical systems and workflows. Assists with data collection and documentation of the current state processes. Assists in assuring clinical systems are in compliance with hospital policy, regulatory requirements, accreditation standards, and legal mandates.
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Job Type
Full-time
Career Level
Entry Level