Managed Services, Clinical Applications Analyst – Experienced Associate

PricewaterhouseCoopers • Houston, TX

22h • Onsite

About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Requirements

• Bachelor's Degree
• At least 1 year of experience

Nice To Haves

• Proven experience in system maintenance and troubleshooting
• Demonstrating analytical thinking for incident trend analysis
• Excelling in communication with end-users and stakeholders
• Collaborating effectively across application teams
• Developing and maintaining user guides and documentation
• Mentoring peers on operational procedures and workflows
• Understanding healthcare processes and workflows
• Applying intermediate proficiency in Clinical Application tools

Responsibilities

• Manage break/fix resolutions for Clinical Applications
• Implement configuration changes to enhance system functionality
• Mentor peers and support their professional development
• Participate in upgrade cycles to maintain system integrity
• Collaborate effectively with application teams for stability
• Develop analytical skills to assess system performance
• Contribute to team efforts in promoting operational efficiency
• Adapt to evolving challenges in a fast-paced environment

Benefits

• medical
• dental
• vision
• 401k
• holiday pay
• vacation
• personal and family sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees