About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Requirements

  • Bachelor's Degree
  • At least 4 years of experience in Clinical Applications management

Nice To Haves

  • Bachelor's Degree in Health Administration, Business Administration/Management preferred
  • Proven experience in mentoring and team leadership
  • Demonstrating advanced problem-solving and technical skills
  • Excelling in communication with diverse stakeholders
  • Leading cross-team collaboration across time zones
  • Analyzing incident trends for continuous improvement
  • Understanding healthcare workflows and regulatory requirements
  • Developing training materials for end-user support
  • Creating and maintaining operational documentation

Responsibilities

  • Oversee managed services operations for Clinical Application modules
  • Maintain system stability in line with operational objectives
  • Analyze intricate issues and provide practical solutions
  • Mentor junior team members to enhance their skills
  • Drive ongoing improvements in support processes
  • Cultivate meaningful relationships with clients to understand their needs
  • Enhance technical knowledge within a dynamic healthcare setting
  • Advance personal brand through professional development initiatives

Benefits

  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service