About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Requirements

  • Bachelor's Degree
  • At least 1 year of experience

Nice To Haves

  • Demonstrating foundational healthcare knowledge and workflows preferred
  • Developing analytical and technical problem-solving skills
  • Excelling in verbal and written communication
  • Collaborating effectively with cross-functional teams
  • Participating in system configuration and maintenance tasks
  • Providing front-line end-user support and training
  • Engaging in documentation and knowledge sharing
  • Learning from senior team members and peers
  • Maintaining operational runbooks and known-issue logs

Responsibilities

  • Provide operational support for Clinical Applications
  • Collaborate with clinical end-users to enhance system performance
  • Assist in troubleshooting and resolving system issues
  • Engage in continuous improvement initiatives within the team
  • Learn from senior team members to develop technical skills
  • Contribute to a culture of teamwork and knowledge sharing
  • Adapt to a dynamic work environment and changing needs
  • Support maintenance activities to uphold application reliability

Benefits

  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave
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