Clinical Applications Analyst - Epic Willow
About The Position
Troubleshoots, analyzes, develops, and maintains clinical applications, procedures and other systems that satisfy the needs of the user departments. Works closely with Clinical Informaticist to design, optimize and support the EHR and related clinical systems. Reviews and provides notifications on EMR upgrades. Helps explore and develop ways to expand the capabilities of the clinical systems. Evaluates system feedback and suggests changes to the user experience with the systems. Works to continually improve information technology services for users. Serves as the primary knowledge source for the IT support staff for all EMR technology related topics. Assists in meeting data reporting criteria of the state and federal reporting. Develops trainings for staff on new software applications, as well as training new and existing users on current software. Provides troubleshooting for individual users. Provides data reporting for agency on support issues. Performs acceptance testing and documents any new problems or challenges with EMR updates. Other duties as assigned. The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company. Exhibits positive customer service behavior in everyday work interactions. Demonstrates a courteous and respectful attitude to internal workforce and external customers. Communicates accurately and appropriately. Handles difficult situations in a discreet and professional manner. Holds self accountable for professional practice. Participates in performance improvement activities utilizing principles to support and improve departmental goals. Demonstrates knowledge of unit goals and is active in committees and projects to achieve these goals. Keeps current with literature regarding changing practices, interventions and best practices. Assumes responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements. Acts as a preceptor as requested. Demonstrates excellent work attendance and actively participates in a variety of meetings and training sessions as required. Adheres to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.
Requirements
- Bachelor's Degree in Computer Science/Technology.
- 5 years of relevant clinical applications experience.
- Epic Willow Experience Required.
Responsibilities
- Works closely with Clinical Informaticist to design, optimize and support the EHR and related clinical systems.
- Review and provide notifications on EMR upgrades.
- Help explore and develop ways to expand the capabilities of the clinical systems.
- Evaluate system feedback and suggest changes to the user experience with the systems.
- Works to continually improve information technology services for users.
- Primary knowledge source for the IT support staff for all EMR technology related topics.
- Assists in meeting data reporting criteria of the state and federal reporting.
- Develops trainings for staff on new software applications, as well as training new and existing users on current software.
- Provides troubleshooting for individual users.
- Provide data reporting for agency on support issues.
- Perform acceptance testing and document any new problems of challenges with EMR updates.
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
