CLINICAL APPLICATIONS ANALYST 3 (1 of 2)

UCSF•San Francisco, CA

11d•$130,000 - $160,000•Onsite

About The Position

The candidate will be responsible for providing Tier 2 support for a suite of Imaging IT applications including: Workflow Orchestrator (WFO), Diagnostic and Clinical Viewers, Vendor Neutral Archive with Enterprise Imaging integrations, Dictation systems, Radiation Dose management Systems, DICOM Router and other Imaging IT AI applications as directed by the manager and business need. The candidate will be responsible for working with departments throughout the UCSF enterprise to perform work/dataflow discovery, configure, test, and deploy imaging acquisition and image exchange workflows. Maintaining a good partnership with departments throughout the medical center is an important aspect of providing an excellent standard of care and customer service. The incumbent is required to meet with operational partners, develop Enterprise Imaging solution strategies and present options to leadership. The incumbent will be responsible for managing application upgrades and system change management. Candidates must have strong experience in DICOM, HL7, FHIR, IOCM, and other Imaging IT workflows. In addition, the candidate will be a part of the Imaging IT Team, ITIL Service Management, Software Development Life Cycle (SDLC), and change management processes. Successful candidates should thrive in a dynamic environment, deal well with conflict, lead system outages and internal change management processes, and manage multiple stakeholder requests daily. The candidate must be a self-starter and be able to manage small projects (less than 200 effort-hours) with a viable project delivery plan across other IT partners. The incumbent is required to participate in rotating evening and weekend on-call coverage. Candidates must work with their peers and leadership in preserving the UCSF PRIDE culture. Excellent written and verbal communication skills are a must.

Requirements

Strong experience in DICOM, HL7, FHIR, IOCM, and other Imaging IT workflows.
Experience with ITIL Service Management.
Experience with Software Development Life Cycle (SDLC).
Experience with change management processes.
Ability to thrive in a dynamic environment.
Ability to deal well with conflict.
Ability to manage small projects (less than 200 effort-hours) with a viable project delivery plan across other IT partners.
Self-starter.
Excellent written and verbal communication skills.

Responsibilities

Providing Tier 2 support for a suite of Imaging IT applications including: Workflow Orchestrator (WFO), Diagnostic and Clinical Viewers, Vendor Neutral Archive with Enterprise Imaging integrations, Dictation systems, Radiation Dose management Systems, DICOM Router and other Imaging IT AI applications.
Working with departments throughout the UCSF enterprise to perform work/dataflow discovery, configure, test, and deploy imaging acquisition and image exchange workflows.
Meeting with operational partners, developing Enterprise Imaging solution strategies and presenting options to leadership.
Managing application upgrades and system change management.
Leading system outages and internal change management processes.
Managing multiple stakeholder requests daily.
Managing small projects (less than 200 effort-hours) with a viable project delivery plan across other IT partners.
Participating in rotating evening and weekend on-call coverage.