Clinical and Health Engagement Practice Leader

Marsh McLennan•Wilson, NC

14h•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking a Clinical and Health Engagement Practice Leader for the MMA National Team. This role provides executive-level strategic, clinical, and operational leadership for Peak Health Services, ensuring a competitive and best-in-class offering. The position is responsible for clinical program integrity, operational delivery excellence, vendor management, P&L performance, national client relationships, and driving growth through the MMA broker network.

Requirements

Active RN licensure required.
10+ years in employer health management, occupational health, or population health.
5+ years senior leadership with P&L accountability and clinical team management.
Expertise in health risk stratification, biometric programs, and claims-based analysis.
Proven ROI delivery for self-insured employer clients.
Insurance brokerage or benefits consulting experience.

Nice To Haves

APRN/NP or other advanced clinical degree strongly preferred.
One or more: NBC-HWC, CHC, COHN-S, CCM, or CHES/MCHES.
MSN, MPH, MHA, MBA, or equivalent advanced degree.
Expertise in developing programs to address the most common chronic health conditions.
NCQA accreditation and wellness compliance familiarity.
Digital health, telehealth, or mobile health platform experience.
Established relationships in the employer benefits broker community.

Responsibilities

Champion Peak Health's RN-led, longitudinal coaching model grounded in evidence-based practice.
Set and enforce clinical quality standards, protocols, and outcomes measurement across all client programs.
Lead clinical based health coaching with chronic disease management, risk stratification, and biometric programming assessments.
Integrate emerging capabilities such as GLP-1 support with nutritional counseling, mental health navigation, and digital/virtual coaching, wearables and biometric devices.
Ensure HIPAA, ADA wellness compliance.
Oversee credentialing, EHR systems, and clinical documentation.
Lead the development and optimization of modernized digital health delivery platforms, including mobile app engagement, virtual coaching and digital communications.
Develop clinical strategies that leverage wearable technology, real-time health data, and remote monitoring to enhance participant outcomes.
Oversee the clinical validation and deployment of health technology solutions and digital health tools.
Ensure all digital health platforms comply with clinical standards, HIPAA requirements, and provide exceptional user experience.
Build clinical competency within the organization around digital health trends, remote patient monitoring, and virtual care models.
Serve as senior executive relationship owner for flagship self-insured employer accounts.
Partner with MMA brokers to identify, develop, and close new business.
Lead renewals, ROI reporting, and outcomes presentations to HR, Benefits, and C-suite stakeholders.
Represent Peak Health at industry conferences and broker forums.
Direct the Peak Health leadership team consisting of clinical, operations, sales, and relationship management to the successful delivery of client and participant experience.
Recruit, develop, and retain 40+ RNs, clinical and operations support staff across a geographically distributed model.
Foster a culture of clinical excellence, continuous learning, and professional growth.
Establish performance expectations and conduct ongoing clinical assessments.
Own the full P&L — revenue growth, margin management, workforce planning, and cost optimization.
Build scalable infrastructure to support national program delivery.
Leverage data analytics and claims-based risk tools to enhance outcomes.
Define and execute a multi-year growth strategy aligned with MMA's health and benefits value proposition.