Clinical Administrative Support Specialist

Forward Health LLCPortland, OR
$23 - $26Onsite

About The Position

Oregon Sleep Associates (OSA) is seeking a Clinical Administrative Support Specialist to join their growing team. This role involves a variety of tasks, from direct patient interaction like welcoming patients and taking vitals, to behind-the-scenes work such as prepping charts, coordinating home sleep studies, and assisting with billing inquiries. OSA is an AASM-accredited, patient-centered sleep medicine practice with board-certified sleep specialists who are passionate about patient care and mentoring their team. This position offers the opportunity to learn the intricacies of sleep medicine and develop skills applicable to both clinical and administrative career paths.

Requirements

  • 1+ year of experience in a medical or clinical support setting
  • Comfort rooming patients and taking basic vitals
  • A genuine passion for patient care paired with strong customer service instincts
  • Sharp organizational and multitasking skills — you can juggle priorities without dropping the ball
  • A team-first attitude and the flexibility to adapt as our clinic grows
  • Careful attention to detail with patient records and chart prep
  • Clear, professional communication, written and verbal
  • The confidence to work independently and collaborate closely with providers and staff

Nice To Haves

  • Athena EHR experience

Responsibilities

  • Welcome patients and complete thorough intake for both in-clinic and telehealth visits
  • Room patients and record basic vitals (blood pressure, weight)
  • Assist providers during appointments with accurate, organized medical notes
  • Communicate with patients by phone and portal to keep their care on track
  • Prep charts for providers so every visit runs efficiently
  • Schedule appointments, diagnostic sleep tests, and follow-up care
  • Manage home sleep study logistics — scheduling, tracking, instructions, and follow-up
  • Process prescription refills, referrals, and other clinical support tasks
  • Verify insurance eligibility and benefits
  • Answer basic billing questions and help patients navigate payment concerns
  • Maintain accurate, well-organized patient documentation
  • Jump in wherever the clinic needs an extra hand — because at a growing practice, teamwork makes it all work

Benefits

  • Meaningful work — directly improve patients' health and quality of life
  • Room to grow — build skills across both clinical and administrative tracks
  • Mentorship — work alongside respected, board-certified sleep specialists
  • Team culture — supportive, collaborative, and genuinely invested in each other
  • Variety — no two days look exactly the same
  • Competitive pay — $23–$26/hour, full-time in NW Portland
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