Clinical Account Manager

Pentec Health•Boothwyn, PA

15h•Remote

About The Position

The Clinical Account Manager is responsible for the overall management of current business by meeting and exceeding goals. This includes educating clinicians in determining eligible patients for Pentec therapies, increasing census, and managing overall existing business while enhancing customer service. The role involves creating and maintaining strong consultative relationships with Dialysis Unit personnel including Registered Dietitians (RDs), Nurses (RNs), Unit and Facility Managers, Social Workers, and Nephrologists in support of Pentec Health’s renal and/or clinical nutrition therapies. The position requires the candidate to be located in or near Southern, CA.

Requirements

Minimum 3 years of sales experience, preferably in the healthcare industry
Valid State Driver’s license with proof of state minimum vehicle insurance.
Exceptional performance in sales or customer service
Self-starter with the ability to work independently and as part of a team
Interpersonal skills - able to quickly build positive relationships
Strong oral and written communication skills.
Excellent planning, organizational, time management, and problem-solving skills
Detail oriented with impeccable follow-up skills.
Proficiency in Microsoft Office including Word, Excel, and PowerPoint.

Nice To Haves

Bachelor’s degree or equivalent professional/clinical work experience
Registered Dietitian or Registered Nurse with at least 2 years practical experience in renal nutrition/dialysis is a plus.

Responsibilities

In assigned territory, maintain and expand the number of patients on census for current Pentec Health intradialytic and intraperitoneal parenteral nutrition therapies (IDPN and IPN) while working collaboratively and in a coordinated way with other Pentec Health departments to maximize customer satisfaction and business results.
Increase referral growth in existing accounts and expedite the conversion of Referrals to Starts. This will require customer visits and multiple communications with the Customer, members of the Customer Service team and other functions within Pentec Health to maintain and grow the use of Pentec Health’s Clinical Nutrition (IDPN and IPN) therapies.
Participate in local and regional conferences as appropriate, educate Nephrologist and dialysis unit personal on the services we provide and supporting resources, and assist & coordinate in setting up educational programs for our current customers in a way that supports their organizational needs.
Perform additional sales activities regarding expansion offerings within the Clinical Nutrition business line.
Other job duties and special projects as assigned.