Clinical Account Consultant - Work from Home

Health Care Service Corporation•Houston, TX

5d•$84,400 - $152,300•Remote

About The Position

At HCSC, employees are central to the company’s success, and the organization offers curated development plans to foster growth and rewarding careers. The Clinical Account Consultant performs account management functions from the medical management perspective. The role serves as the primary contact for marketing major/national and mid-market accounts on presentations for existing and prospective clients, medical issues, and questions about medical management programs. It also liaises between marketing and health care management to analyze data and interpret information for meetings, site visits, and requests for proposals, and recommends program enhancements to health care management operations based on client feedback. Travel, including overnight stays, is required. This is a remote role that may be performed from anywhere in the continental United States except California, New York, Alaska, and Hawaii.

Requirements

Current, unrestricted, valid state-of-operations license as a Registered Nurse (RN), Licensed Master Social Worker (LMSW), Licensed Professional Counselor (LPC), or Registered Dietitian (RD).
4 years of experience in a position requiring understanding or application of managed care products, such as PPO, HMO, and CDHP.
3 years of clinical or behavioral counseling experience.
Project management experience, including development, implementation, and follow-up.
Knowledge of URAC, NCQA, State Department of Insurance, and/or comparable regulatory-body standards and accreditation processes, such as JCAHO.
Organizational skills for maintaining a library of presentations.
Verbal and written communication skills for crafting presentations, including developing corporate communications and presentations.
Business writing skills and the ability to build customer relations.
Ability to interact with numerous internal departments and keep abreast of products and service deliverables.
PC proficiency, including Microsoft applications, with emphasis on developing PowerPoint presentations and other presentation formats.
Ability to travel, including overnight stays.

Nice To Haves

Knowledge of HCSC internal product implementation processes and the national account delivery model.
Client-facing experience.
Knowledge of business acumen.
Experience as a strategic clinical consultant or clinical account executive.
Strategic project management experience, including development, implementation, evaluation, and follow-up.
Knowledge of the health and wellness marketplace and programming.
Strong organizational skills and ability to interact with numerous internal departments and keep abreast of products and service deliverables.
Prior experience participating in and supporting client RFPs.
3+ years’ experience as a Strategic Clinical Account Consultant/Executive in the health and wellness industry.
3+ years’ experience working with large, complex national clients.
3+ years’ experience analyzing and presenting clinical information and program performance data and recommending course corrections.
Experience presenting to and working with major consulting firms.

Responsibilities

Perform account management functions from the medical management perspective.
Serve as the primary contact for marketing major/national and mid-market accounts for presentations to existing and prospective clients, medical issues, and questions about medical management programs.
Liaise between marketing and health care management to analyze data and interpret information for meetings, site visits, and requests for proposals.
Recommend program enhancements to health care management operations based on client feedback.
Maintain a library of presentations and develop corporate communications and presentations.
Interact with internal departments and stay informed about products and service deliverables.
Travel, including overnight stays.