Clinic Technician - Primary Care Clinics

Foundation Health•Fairbanks, AK

About The Position

Foundation Health Partners is seeking a dependable, patient-focused Clinic Technician to assist clinicians and nursing staff in providing medical care in its primary care clinics. The role supports patient intake, basic clinical procedures, and daily clinic operations, using knowledge, judgment, and skills to provide an excellent patient experience in a collaborative outpatient-care environment. Clinic Technicians may apply for an internal Certified Medical Assistant apprenticeship opportunity that offers a nationally recognized certification through Stepful. Available departments include Family Medicine Clinic and Internal Medicine/Senior Care Clinic. Both schedules are full-time, 40 hours per week, with five 8-hour day shifts, Monday through Friday.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Knowledge normally obtained through a medical terminology course; if not previously completed, willingness to complete the course within the first six months of hire.
  • Excellent organizational skills.
  • Effective human relations and communication skills.
  • Working knowledge of medical terminology.
  • Computer literacy and keyboarding skills.

Nice To Haves

  • Certified Nursing Assistant experience.
  • Additional related education and/or experience.

Responsibilities

  • Prepare patients for exams and treatment by taking and recording vital signs, symptoms, other necessary measurements, and chief complaints; document pain scores as appropriate.
  • Report patient conditions that may indicate a change to the clinician.
  • Assist providers with exams and minor in-office procedures, and act as a chaperone as needed.
  • Use universal blood and body fluid precautions and personal protective equipment as needed.
  • Prioritize patient flow through the clinical process and serve as a resource to clinicians in providing optimal patient care.
  • Provide clerical support for patient notifications and documentation, including medical records, labs, authorizations, X-rays, hospital records, and prior care related to each visit.
  • Provide complete and accurate information needed for billing related to patient encounters in a timely manner.
  • Schedule and reschedule patients, confirm upcoming appointments, and inform patients of physician orders or special instructions before appointments or procedures.
  • Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas.
  • Disinfect equipment and instruments using appropriate solutions and sterilization procedures.
  • Follow manufacturer recommendations and OSHA guidelines when handling hazardous substances.
  • Perform basic equipment maintenance and coordinate needed maintenance and prompt repairs.
  • Order supplies and stock patient-care areas.
  • Monitor inventory, including medications, injectables, and immunizations, for expired items, equipment, and recalls.
  • Maintain effective communication with internal and external customers and demonstrate service-oriented behaviors.
  • Perform work according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
  • Provide Foundation Health customers with an excellent service experience by consistently demonstrating core and leader behaviors.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k) with employer match
  • Paid time off
  • FHP tuition assistance
  • Student loan forgiveness
  • Onsite gym
  • Wellness programs
  • Discount programs
  • Weekend shift differential
  • Annual increases
  • Opportunity to apply for an internal Certified Medical Assistant apprenticeship offering nationally recognized certification through Stepful
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