Clinic Team Lead | Children, Youth & Family Services

Valley Behavioral Health•West Valley City, UT

2d•Onsite

About The Position

The Clinic Team Lead with CYF Day Treatment helps shape a supportive, high-performing environment where administrative teams can thrive and client care stays on track. Through coaching, training, and thoughtful leadership, you’ll strengthen daily operations, develop your team, and foster the collaboration that keeps the program moving forward. The Clinic Team Lead performs a variety of supervisory tasks and ensures employees have the resources and training to perform their jobs successfully. The Team Lead possesses advanced knowledge and skill in their respective function and utilizes this knowledge and skill to train, coach, and supervise employees. The Team Lead actively encourages a culture of collaboration and teamwork.

Requirements

High school diploma or equivalent
Six months of administrative or clinic experience
CPR Certification (Post-hire)
Valley de-escalation certification (Post-hire)

Nice To Haves

One year of supervisory experience

Responsibilities

Supervises the daily activities and operational performance of a clinic team of administrative employees
Ensures ongoing and transparent communication by holding team and individual supervision meetings, and the utilization of approved communication resources.
Ensures communication saturation.
Promotes a culture of strong performance and high morale
Provides orientation, training, and mentoring to new employees; ensures that orientation and training objectives are completed within established timeframes
Ensures the completion of clinical and operational goals within required timelines
Coordinates and trains employees to understand program service delivery model and how each member of the team serves to ensure fulfillment
Ensures employee compliance with company policy, procedure and operational expectations
Addresses performance problems and provides appropriate support
Improves employee competence by providing educational resources and training
Improves clinical, operational, and financial results by analyzing data; monitoring variances; identifying trends; recommending actions to management.
Prepares and analyzes reports as required
Manages employee timecards and other payroll responsibilities
Works with the Quality Assurance department and Valley Leadership to ensure compliance with all related and applicable regulatory requirements including but not limited to: grants, licensing, audits, property management and Medicaid.
Coordinates with leadership to ensure shift coverage; provides on-call coverage as assigned

Benefits

Tenure-based service increases
Performance bonuses
On-Demand Pay
15 days of accrued paid time off annually (increasing by one day with each year of service)
10 paid holidays
2 wellness days
Paid parental leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary accident insurance
Voluntary hospital indemnity insurance
Voluntary critical illness insurance
Voluntary financial protection insurance
Pet insurance
Basic Life Insurance (at no cost)
Accidental Death & Dismemberment Insurance (at no cost)
Long-Term Disability Insurance (at no cost)
Garner HRA — up to $2,000 for individuals and $4,000 for families
Health Savings Account (HSA) with company match of up to $900 for individuals and $1,800 for families
401(k) plan with company match of up to 6% of annual salary
Tuition reimbursement
New licensure reimbursement
Paid training and conference attendance
Continuing education reimbursement
Paid time for continuing education